Philips WP3811 User Manual

If you need service or information or if you have a problem, please visit

the Philips website at

www.philips.com or contact the Philips Customer

Care Centre in your country (you find its phone number in the

worldwide guarantee leaflet). If there is no Customer Care Centre in

your country, go to your local Philips dealer or contact the Service

Department of Philips Domestic Appliances and Personal Care BV.

This chapter lists the questions most frequently asked about the

appliance. If you cannot find the answer to your question, contact the

Customer Care Centre in your country.

Question

Answer

Why does water

leak from

the attachment nut?

Perhaps you have not installed the water

purifier properly. Reinstall the appliance

according to the instructions in this user manual.
Perhaps the attachment nut or the tap-

mounting adapter is damaged. Contact an

authorised Philips service centre.
Perhaps the tap water pressure is higher than

specified.
You may need to wind some Teflon tape around

the thread of the adapter.

Why is the water

flow weak at

the unfiltered

setting?

Perhaps the stainless steel screen under the

rubber washer inside the water purifier housing

is clogged. Clean it with a toothbrush and rinse

it.

Why is the water

flow is weak at the

filtered setting?

Perhaps the filter cartridge is clogged. Replace

the filter cartridge.

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