Monessen Hearth mhsc eyf18 User Manual

Page of 36
30 
65D1009
Note: All troubleshooting items are listed in order of operation.
WARNING
TROUBLESHOOTING
Turn appliance OFF and allow to cool 
before servicing. Only a qualified 
service person should service and 
repair the heater.
WARNING
OBSERVED PROB-
POSSIBLE CAUSE
REMEDY
When ignitor button is 
pressed, there is no spark 
at ODS/pilot.
1.  Ignitor electrode positioned wrong.
2.  Ignitor electrode is broken.
3.  Ignitor electrode not connected to ignitor 
cable.
4.   Ignitor cable pinched or wet. Keep ignitor cable 
dry.
5.  Broken ignitor cable.
6.  Bad piezo ignitor.
1 Replace 
ignitor.
2. Replace ignitor.
3.  Reconnect ignitor cable.
4.  Free ignitor cable if pinched by any metal or 
tubing.
5.  Replace ignitor cable.
6.  Replace piezo ignitor.
Appliance produces un-
wanted odors.
1.  Appliance burning vapors from paint, hair 
spray, glues, etc.
2.  Gas leak.
3.  Initial burn off. 
1.  Ventilate room. Stop using odor causing 
products while heater is running.
2.  Locate and correct all leaks.
3.  Ventilate room and turn unit on high until 
odor is gone. Odor should be gone after 2 to 
3 hours of continuous use. 
Appliance shuts off during 
use.
1.  Not enough fresh air is available for ODS/ pilot 
to operate.
2.  Low line pressure.
3.  ODS/pilot is partially clogged.
4. Defective Thermopile.
5.  Restrictions in incoming air flow. 
1.  Open window and/or door for ventilation.
2.  Contact local gas company.
3. Clean ODS/pilot.
4.  Check pilot flame, check wire connections, 
check output, should be 325 millivolts across 
TH/TP and TP Terminals with ON/OFF 
switches off.
5.  Check for bottom riser on glass door, sunken 
fireplace, excessive lava rock/cinders densely 
packed against grate.
Gas odor even when control 
knob is in OFF position.
1. Gas leak.
2.  Control valve defective.
1.  Locate and correct all leaks.
2.  Replace control valve.
When ignitor button is 
pressed, there is spark at 
ODS pilot, but no ignition.
1.  Gas supply turned off or manual shutoff valve 
closed.
2.  Control knob not in PILOT position.
3.  Control knob not pressed in while in PILOT 
position.
4.  Air in gas lines when installed.
5.  ODS/pilot is clogged.
6.  Gas regulator setting is not correct.
1.  Turn on gas supply or open manual shutoff 
valve.
2.  Turn control knob to PILOT position.
3.  Press in control knob while in PILOT posi-
tion.
4.  Continue holding down control knob. Repeat 
igniting operation until air is removed.
5.  Replace ODS/pilot assembly or get it ser-
viced.
6.  Replace gas regulator