GE 27911 User Manual

If trouble is experienced with this equipment, for repair or warranty information, 

please contact customer service at 

1-800-448-0329. If the equipment is causing harm 

to the telephone network, the telephone company may request that you disconnect 

the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service 

agents. Changes or modifications not expressly approved by Thomson Inc. could void 

the user’s authority to operate this product. For instructions on how to obtain service, 

refer to the warranty included in this guide or call customer service at

0329.
Or refer inquiries to:

Attach your sales receipt to the booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________

• Defects in materials or workmanship.

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days from 

date of shipment to the rental firm, whichever comes first.)

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is 

under warranty for the remainder of the original product’s warranty period.

• Properly pack your unit. Include any cables, etc., which were originally provided 

with the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is 

evidence that the product is within the warranty period, must be presented to 

obtain warranty service.” For rental firms, proof of first rental is also required. Also 

print your name and address and a description of the defect. Send via standard 

UPS or its equivalent to:

• Pay any charges billed to you by the Exchange Center for service not covered by 

the warranty.

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case 

of damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding 

operating instructions and user controls. Any additional information, should be 

obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

• Please complete and mail the Product Registration Card packed with your unit. 

It will make it easier to contact you should it ever be necessary. The return of the 

card is not required for warranty coverage.

• Some states do not allow the exclusion nor limitation of incidental or 

consequential damages, or limitations on how long an implied warranty lasts so 

the above limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights 

that vary from state to state.

• This warranty does not apply. Contact your dealer for warranty information.

8.  Wait for the person at the receiving handset to press the talk/call back button.

originating handset displays NO ANSWER.

9.  When finished, press the talk/call back on either handset to deactivate the 

intercom.

You may have a 3-way conversation using the handset, the base and an open 

line.
1.  When the phone rings, press the talk/call back button on the handset and 

press the Speaker button on the base.

2. 

Conference shows on the handset display. And when the conference starts, all 

the 3 parties will hear conference alert tone.

3.  When finished, press the talk/call back button (or put the handset back into the 

base cradle) and press the Speaker button again to hang up.

the conference, Unavailable will be shown with error beeps. 

show Line in use.

This unit receives and displays information transmitted by your local phone 

company. This information can include the phone number, date, and time; or the 

name, phone number, date, and time. The incoming date/time information will 

override the telephone Date/Time setting.

Provided you subscribe to Call Waiting Caller ID service from your phone 

company; if you receive an incoming call and you are using the GE multi handset 

system, a beep indicates the presence of a Call Waiting call on the line. The Call 

Waiting Caller ID information will be displayed and stored in the history of all 

handsets in the system.
•  When you hear the call waiting beep in the handset receiver, press the flash/

exit button to put the current call on hold and answer the incoming call. Press 

flash/exit again to return to the original call.

When you receive a call, the Caller ID information is transmitted between the first 

and second ring. The Caller ID information appears on the display while the phone 

rings, giving you a chance to monitor the information and decide whether or not 

to answer the call.

If you are not at home or cannot answer, your telephone’s Caller ID memory 

stores the data for the 30 most recent calls (up to 20 digits and 15 characters for 

each record) you received so you can see who called while you were unavailable. 

And the display shows 

New calls, as a reminder that there are unanswered calls. 

When the 31st call is received, the oldest Caller ID record (1st call) is automatically 

deleted.
You may review the stored information at any time. Calls received since your last 

review show as 

NEW in the display. Calls that have not been previously reviewed 

but were received from the same number more than once show as 

RPT in the 

display.

As calls are received and stored, the display is updated to let you know how many 

calls have been received. To scroll CID records:
1.   Make sure the phone is 

OFF (not in talk mode).

2.   Press the cid/vol (4) button to review the oldest call and scroll toward the 

most recent calls.

3.  Press the cid/vol (3) button to review the newest call and scroll toward the 

older calls.

NOTE: When you reach the end of records, --End of list-- shows 

in the display.
NOTE: If no calls have been received, Empty shows in the display 

for 2 seconds at the time the cid/vol (3or4) button is pressed.

1.  Make sure the phone is 

OFF (not in TALK mode). 

2.  Use the cid/vol (3or4) button to display the desired record. 
3.  Press the talk/call back button. The number dials automatically.

1.  Make sure the phone is 

OFF (not in talk mode).

2.  Use the cid/vol (3or4) button to scroll to the desired CID record.
3.  Press the format button to scroll to the desired format.
4.  Press the talk/call back button. The formatted number dials automatically.
Available formats include:
Number of digits  

  Eleven digits 

long distance code “1 ” 

1-317-888-8888 

 

+3-digit area code 

 

+7-digit telephone number.

  Ten digits 

3-digit area code + 

317-888-8888 

 

7-digit telephone number.

  Seven digits 

7-digit telephone number. 

888-8888

You may also store CID information in the Phone Book. 

1. Make sure the phone is 

OFF (not in talk mode).

2.  Use the cid/vol (3or4) button to scroll to the desired CID record.
3.  Press menu button

4.  Use the cid/vol (3or4) button to scroll to 

Save number. 

5.  Press menu button to enter edit mode. You may now change the name, if 

desired. Please refer to section “Handset Name” for name editing method.

NOTE: If the CID record does not include a name. Enter name 

6.  Press the menu button to save.

NOTE: If Memory full shows in the display and the unit emits 3 

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Use the cid/vol (3or4) button to display the CID record you want to delete.
3.   Press the menu button. 
4.  Use the cid/vol (3or4) button to scroll to Delete?.
5.   Press the menu button. 

Confirm? shows in the display.

6.  Press the menu button again to confirm the deletion. 

Deleted shows in the 

display.

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Use the cid/vol (3or4) button to display any CID record.
3.   Press the menu button. 
4.  Use the cid/vol (3or4) button to scroll to Delete all?.
5.   Press the menu button. 

Confirm? shows in the display.

6.  Press the menu button again to confirm the deletion. 

All deleted shows in the 

display.

Make sure your package includes the items shown here.

Your telephone equipment is approved for connection to the Public Switched 

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and 

Regulations and the Technical Requirements for Telephone Terminal Equipment 

published by ACTA.
1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the 

US number and Ringer Equivalence Number (REN) for the equipment. You must, 

upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your 

telephone line and still have all of these devices ring when your telephone number 

is called. In most (but not all) areas, the sum of the RENs of all devices connected 

to one line should not exceed 5. To be certain of the number of devices you may 

connect to your line as determined by the REN, you should contact your local 

telephone company.
A plug and jack used to connect this equipment to the premises wiring and 

telephone network must comply with the applicable FCC Part 68 rules and 

requirements adopted by the ACTA. A compliant telephone cord and modular plug is 

provided with this product. It is designed to be connected to a compatible modular 

jack that is also compliant. See installation instructions for details.

Notes 
• This equipment may not be used on coin service provided by the telephone 

company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use 

your own telephone equipment if you are on a party line. Check with your local 

telephone company.

• Notice must be given to the telephone company upon permanent disconnection 

of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone 

line, ensure the installation of this product does not disable your alarm equipment. 

If you have questions about what will disable alarm equipment, consult your 

telephone company or a qualified installer.

Should your equipment cause trouble on y our line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that 

temporary discontinuance of service may be required. Where prior notice is not 

practicable and the circumstances warrant such action, the telephone company 

may temporarily discontinue service immediately. In case of such temporary 

discontinuance, the telephone company must: (1) promptly notify you of such 

temporary discontinuance; (2) afford you the opportunity to correct the situation; 

and (3) inform you of your right to bring a complaint to the Commission pursuant to 

procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the 

operation of its business and not inconsistent with FCC Rules and Regulations. If 

these changes are expected to affect the use or performance of your telephone 

equipment, the telephone company must give you adequate notice, in writing, to 

allow you to maintain uninterrupted service.

This device complies with Part 15 of the FCC Rules. Operation is subject to the 

following two conditions: (1) This device may not cause harmful interference; and (2) 

This device must accept any interference received, including interference that may 

cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if 

not installed and used in accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no guarantee that 

interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is encouraged 

to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or 

television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different 

from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible 

for compliance could void the user’s authority to operate the equipment.

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensed under US Patent 6,427,009.

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other antenna 

or transmitter.”

This 27909 telephone is compliant with the DECT 6.0 standard which 

operates in the 1.92GHz to 1.93GHz frequency range.

10330 North Meridian Street

Indianapolis, IN 46290-1024

© 2007 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 27909 

00018927 (Rev. 0 Dom E) 

07-10 

Printed in China

This option allows you to pick up the handset from base to answer an incoming 

call without pressing the talk/call back button.
From the Setup HS Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Auto Talk sub-menu.

2.  Press menu button to enter the menu. Use the cid/vol (3or4) button to scroll 

to your selection. The default setting is On.

3.  Press the menu button to save your selection.

From the Setup HS Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Handset name sub-menu.

2.  Press menu button to enter the menu. The default setting is Handset.
3.  Use the touch-tone pad to enter a name (up to 13 characters). More than one 

letter is stored in each of the number keys. For example, to enter Bill Smith, 

press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. 

Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second 

letter L, and press the 1 key to insert a space between the first and last name. 

Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; 

press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 

4 key twice for the letter H.

4.  Press the menu button to save your name. You will hear a confirmation tone 

and the display shows 

Saved.

1.  Make sure your phone is 

OFF (not in talk mode).

2.  Press the menu button to go to the main menu.
3.  Press cid/vol (3or4) button to scroll to 

Setup BS.

4.  Press menu button to confirm and you may program the following items: Area 

Code, Dial mode and BS Backlight.

The telephone uses the pre-programmed area code to determine the number 

format to display when a valid Caller ID record is received. The pre-programmed 

area code is also used for the Dialback feature.
From the Setup BS Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Area code sub-menu.

2.  Press menu button to enter the menu. 

Enter area code shows in the display. 

3.  Use the touch-tone pad to enter your 3-digit area code.
4.  Press menu button to save the setting.

From the Setup BS Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Dial mode sub-menu.

2.  Press menu button to enter the menu and use the cid/vol (3or4) button to 

select 

Tone or Pulse.

3.  Press menu button to save your selection.

From the Setup BS Menu:
1. Press the cid/vol (3or4) button to scroll to the 

BS Backlight submenu.

2. Press menu button to enter the menu and use the cid/vol (3or4) button to 

select 

On or Off.

3. Press menu button to save your selection.

1.  Make sure your phone is 

OFF (not in talk mode).

2.  Press the menu button to go to the main menu and use cid/vol (3or4) button 

to scroll to 

Date/Time.

3.  Press menu button to enter the menu. 

Year 2006 shows in the display. 

4.  Use the touch-tone pad to enter the last two digits of the current year (range: 

00 to 99).

5.  Press menu button to save the year setting and proceed to date setting.
6. 

Date 01/01 shows in the display. Use the touch-tone pad to enter two digits for 

current month and day respectively.

7.  Press menu button to save the month/date setting and proceed to time 

setting.

8. 

Time 12:01p shows in the display. Use the touch-tone pad to enter four digits 

for current time and use cid/vol (3or4) button to toggle between “p” (pm) and 

“a” (am).

9.  Press menu button to save the setting. Saved shows in the display.

A cordless handset will not operate until it is registered to the base. During the 

registration process, keep the handset near the base. Up to 4 cordless handsets 

can be registered to one base.

NOTE: If a handset is not registered; Not Register flashes on the 

display Unavailable.

1.  Make sure your phone is 

OFF (not in talk mode).

2.  Press the menu button to go to the main menu and use cid/vol (3or4) button 

to scroll to 

Registration.

3.  Press menu button to confirm and you may program the following items: 

Register and Remove handset.

From the Registration Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Register sub-menu.

2.  Press menu button to enter the menu. 
3.  Press and hold the page button on base for 5 seconds.
4.  The charge/in use indicator will flash slowly for 2 minutes which shows the 

base is in registration mode.

5.  If the registration is successful, the handset shows 

Successful and emits a 

confirmation tone for 3 seconds.

6.  If the registration is failed (i.e. timeout), the handset shows “No base” and emits 

an error tone.

Deregistration cancels registration. During the deregistration process, keep the 

handset near the base.

From the Registration Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Remove handset sub-menu.

2.  Press menu button to enter the menu. 

Remove handset? shows on the display.

3.   Press menu button again to confirm de-registration.

1.  Make sure your phone is 

OFF (not in talk mode).

2.  Press the menu button to go to the main menu.
3.  Press cid/vol (3or4) button to scroll to 

Answer machine.

4.  Press menu button to confirm and you may program the following items: 

Answer on/off, Ring to answer, Voice language, and Security code.

This menu allows you to set the answering system on or off.
From the Answer machine Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Answer on/off submenu.

2.  Press menu button to enter the menu and use the cid/vol (3or4) button to 

select 

On or Off.

3.  Press menu button to save your selection.

This feature lets you select the number of times you want the phone to ring before 

the answering system answers a call.
From the Answer machine Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Ring to answer submenu.

2.  Press menu button to enter the menu and use the cid/vol (3or4) button to 

scroll to your selection. The default setting is 5 Rings.

3.  Press menu button to save your selection.

From the Answer machine Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Voice language submenu.

2.  Press menu button to enter the menu and use the cid/vol (3or4) button to 

select the desired language.

3.  Press menu button to save your selection.

You can access the answering system from a tone dialing telephone in another 

(remote) location. The security code is required for remote access, and it prevents 

unauthorized access to your answering system.
From the Answer machine Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Security code submenu.

2.  Press menu button to show the current security code on the display. 
3.   Use the number keys to enter your new 3-digit security code. The default 

setting is 1 2 3.

4.  Press menu button to save the setting.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), 

and place your cordless telephone on a level surface, such as a desktop or 

tabletop, or you may mount it on the wall.

2.   Plug one end of the telephone line cord into the TEL LINE jack on the bottom of 

the base and the other end into a modular jack.

3.   Plug the AC power adaptor into the electrical outlet and the DC connector into 

the jack on the bottom of the base.

4.   You can stretch out the kick-stand on the bottom of the base for a better 

viewing angle when placed on desk-top.

5.  Place the handset in the base cradle. The charge/in use indicator turns on, 

verifying the battery is charging.

6.  Allow the phone to charge for 14 hours prior to first use. If you don’t properly 

charge the phone, battery performance is compromised.

1.  Plug the AC power adaptor into the electrical outlet and the DC connector into 

the jack on the back of the base.

2.   Plug one end of the straight telephone line cord into the jack on the bottom of 

the base. 

3.  Close the kick-stands on the bottom of the base unit if you’ve opened them 

before. 

4.  Feed the line cord through the groove and plug the end into the modular 

telephone jack.

5.  Slip the mounting holes (on the bottom of the base) over the wall plate posts 

and firmly slide the unit down into place. 

This section shows you how to set up your answering system to receive incoming 

calls. Before you begin the set up process, you must turn on the answering 

system.
•  Press the ans on/off button to turn the answering system on and off. The 

Message Indicator lights when the answering system is on. The indicator blinks 

when you have new messages.

If you need additional assistance; while in standby mode, press the review button 

on the base and follow the voice instructions.

Use the volume (5 or 6) buttons to adjust speaker volume on the base to a 

comfortable level. L1 is the minimum speaker volume and L8 is the maximum.

For best results when recording, you should be about nine inches from the 

microphone, and eliminate as much background noise as possible.
1.  Make sure the answering system is 

ON.

2.  Press and hold the announce button on the base until the speaker announces 

“RECORD ANNOUNCEMENT AFTER TONE".

3.  Begin speaking after you hear the beep.
4.  Release the announce button when you finish your announcement.

The handset displays the handset name, date, time, signal and battery status. The 

base displays the current date and time. 

The system uses a menu structure to give you access to all of the built-in features. 

You may program the following items in main menu: Intercom, Setup HS, Setup 

BS, Date/Time, Registration and Answer machine. 

BS and Date/Time are not programmable, and Unavailable 

1.  Make sure your phone is 

OFF (not in talk mode).

2.  Press the menu button to go to the main menu.
3.  Press cid/vol (3or4) button to scroll to 

Setup HS.

4.  Press menu button to confirm and you may program the following items: Ring 

Volume, Tones, Auto Talk, Handset Name and Language.

From the Setup HS Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Language sub-menu.

2.  Press menu button to enter the menu. 
3.  Use the cid/vol (3or4) button to select 

English, Français or Espanol. The 

default setting is English.

4.  Press the menu button to save your selection. 

There are 4 volume levels for your selection. They are Volume 1 to 3 and Ringer off 

respectively.
From the Setup HS Menu:
1.  Press the cid/vol (3or4) button to scroll to the 

Ring Volume sub-menu.

2.  Press menu button to enter the menu. Use the cid/vol (3or4) button to scroll 

to your selection. The default setting is VOL 3.

3.  Press the menu button to save your selection and the new volume setting 

shows in the display.

From the Setup HS Menu:
1.  Press the cid/vol (- or +) button to scroll to the 

Tones sub-menu.

2.  Press menu button to confirm and you may program the following items: Low 

Battery, No Coverage and Key Tone.

3.  Use the cid/vol (3or4) button to scroll to the item you want to program and 

press menu button to enter.

  Low Battery - You may set the warning beep to “On” when your handset 

battery is low, so as to alert you to charge the battery. Press the cid/vol 

(3or4) button to scroll to 

On or Off, then press menu button to save the 

setting. The default setting is On.

 

No Coverage - You may set the warning beep to “On” or “Off” when the 

handset is out of range. Press the cid/vol (3or4) button to scroll to 

On or Off, 

then press menu button to save the setting. The default setting is On.

of range from the base unit the display shows Searching. If 

Unavailable then returns to Searching.

 

Key Tone - You may set the key tone to “On” or “Off” when you press buttons. 

Press the cid/vol (3or4) button to scroll to 

On or Off, then press menu button 

to save the setting. The default setting is On.

The charge/in use indicator on the base will flash to alert you to an incoming call, 

during paging, or registration. The indicator will remain lit when a handset is in the 

base charging or when the line is in use.

1.  Press the talk/call back button. Dial the desired number.
   

- OR - 

  Dial the number first, then press the talk/call back button.
2.  When finished, press the talk/call back button or put the handset back into the 

base cradle to hang up.

1.  When the phone rings, press the talk/call back button. 
   

- OR -

  Press the speaker button on the base.
2.  When finished, press the talk/call back button on handset or the speaker 

button on base, or put the handset back into the base cradle to hang up.

directly, without pressing any buttons.
NOTE: Adjust the handset volume by pressing the cid/vol (3or4) 

Press the #pause button twice to insert a delay in dialing sequence when a pause 

is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or 

to wait for a computer access tone.) Pause shows in the display as a 

P, and each 

pause counts as one digit in the dialing sequence.

To quickly redial a number you dialed:
1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the talk/call back button.
3.  Press the redial button first, then use the cid/vol (3or4) button to select the 

desired redial number.

4. Press the menu button. The number dials automatically.
   

-OR-

1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the redial button. Then use the cid/vol (3or4) button to select the 

desired redial number.

3.  Press the talk/call back button. The number dials automatically.

1.   Make sure the phone is 

OFF (not in talk mode).

2.  Press the redial button first, then use the cid/vol (3or4) button to select the 

desired redial number.

3.  Press the menu button. 
4.  Press cid/vol (- or +) button to scroll to 

Select.

5.  Press the menu button to enter edit mode. 
6.  Press cid/vol (3or4) button to move the cursor forward or backward. Use the 

touch-tone pad to add digits or press the mute/clear button to backspace and 

delete one digit at a time. 

7.   After editing, press talk/call back to dial the modified redial number.

1.   Make sure the phone is 

OFF (not in talk mode).

2.  Press the redial button first, then use the cid/vol (3or4) button to scroll to the 

desired redial number.

3.  Press the menu button. 
4.  Press cid/vol (3or4) button to scroll to 

Save number.

5.  Press the menu button to enter edit mode. 
6. 

Enter name shows in the display. Input a name. Please refer to section 

“Handset Name” for name editing method.

7.  Press the menu button to save. 

Saved shows in the display. Repeat steps 2 

through 7 to save other records.

1.   Make sure the phone is 

OFF (not in talk mode).

2.  Press the redial button first, then use the cid/vol (3or4) button to select the 

desired redial number.

3.  Press the menu button. 
4.  Use the cid/vol (3or4) button to scroll to 

Delete?.

5.   Press the menu button to delete the record showing in the display. 

Confirm? 

shows in the display.

6.  Press the menu button again to confirm the deletion. 

Deleted shows in the 

display.

1.   Make sure the phone is 

OFF (not in talk mode).

2.  Use the cid/vol (3or4) button to display any redial record.
3.   Press the menu button. 
4.

  Use the cid/vol (3or4) button to scroll to Delete all?.

5.   Press the menu button. 

Confirm? shows in the display.

6.  Press the menu button again to confirm the deletion. 

All deleted shows in the 

display.

After you press the talk/call back button on the handset, the built-in call timer shows on 

the display and counts the length of time of the call in minutes and seconds.

If you place the handset in the cradle while the handset is off the hook (during a 

call), the call is automatically disconnected.

1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the mute/clear/ringer on/off button to switch the ringer on or off. 

NOTE: If you turn the ringer OFF, RINGER OFF shows in the 

If you subscribe to the combined Call Waiting Caller ID service from your local 

telephone company, you will receive Caller ID information (if available) on Call 

Waiting calls. During a phone call, you will hear a beep to indicate another call 

is waiting on the line and Caller ID information for the waiting call shows on the 

handset display.
•  To connect to the waiting call, press the flash/exit button on the handset, and 

your original call is put on hold.

•  To switch between the two calls, press the flash/exit button.

To have a private, off-line conversation, use the MUTE feature. The party on the 

telephone line cannot hear you, but you can hear them.
1.   Press the mute/clear button. The handset display shows 

MUTE. 

2.  Press the mute/clear button to cancel and return to your phone conversation.

The page feature helps you locate a misplaced handset. 
1.   Press the page button on the base. The charge/in use indicator on the base 

flashes; the handset beeps and 

Page from base shows in the handset display.

2.   To cancel the page, press the page button on the base, or press any key on the 

handset. Otherwise the paging will last for 2 minutes.

When the handset is 

ON (in talk mode) you may adjust the receiver volume by 

pressing the cid/vol (3or4) button. There are five volume levels to choose from. 

VOL 1 is minimum and VOL 5 is maximum.

The intercom feature allows you to have a conversation with another registered 

handset without tying up the telephone line, allowing you to still receive incoming 

calls.

1.  Make sure the originating phone is 

OFF (not in talk mode).

2.  Press the menu button and use the cid/vol (3or4) button to scroll to 

Intercom.

3.  Press the menu button to enter the menu. 

INT - Number? shows on the 

display.

4.  Use the touch-tone pad to input the number of the handset you want to page. 

(For example: press 1 to page handset 1.)

5.  The receiving handset is paged and emits a tone.

Each handset can store up to fifty 24-digit numbers with up to 15-character 

names in memory for quick dialing. The records are stored by alphabetic 

ascending order.

1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the ph. book button.
3.   Press the menu button and use the cid/vol (3or4) button to scroll 

Add new.

4.  Press the menu button. 

Enter number shows in the display. 

5.  Use the touch-tone pad to input a telephone number.

6.  Press the menu button. 

Enter name shows in the display. Please refer to 

section “Handset Name” for name editing method.

7.  Press the menu button to save.

NOTE: If Memory full shows in the display, you should delete 

1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the ph. book button.
3.  Press the cid/vol (3or4) button to scroll through the records, 
   

-OR

  Press the number keys to go to the name of the records started with the 

corresponding character.

1.  When reviewing the phone book records, use the cid/vol (3or4) button or the 

number keys to scroll to the desired record.

2.  Press menu button and use the cid/vol (3or4) button to scroll to 

Edit.

3.  Press menu button to enter edit mode. You may now change the number, if 

desired. 

4.  Press menu button to proceed to name change. You may now change the 

name, if desired. Please refer to section “Handset Name” for name editing 

method. 

5.  Press menu button to save. 

1.  When reviewing the phone book records list, use the cid/vol (3or4) button or 

the number keys to scroll to the desired record.

2.  Press menu button and use the cid/vol (3or4) button to scroll to 

Delete?.

3.  Press menu button. 

Confirm? shows in the display.

4.  Press menu button to confirm. 

Deleted shows in the display.

shows DELETE?, simply press the flash/exit button, or wait for 

Dial a phone book record while in talk mode:
1.  Make sure the phone is 

ON (in talk mode) by pressing the talk/call back button.

2.  Press the ph. book button to access the phone book.
3.  Use the cid/vol (3or4) button or the number keys to scroll to the desired 

record.

4.  Press the menu button to dial the number.
   

- OR -

Dial a phone book record while reviewing it:
1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the ph. book button to access the phone book.
3.  Use the cid/vol (3or4) button or the number keys to scroll to the desired 

record.

4.  Press the talk/call back button. The number dials automatically.
If you want to edit the number before dialing:
1.  Press the menu button when reviewing phone book records. 
2.  Use the cid/vol (3or4) button to scroll to 

Select and press the menu button 

enter edit mode. 

3.  When finished editing, press talk/call back to dial the number.

Use this feature to make calls which require a sequence of numbers, such as a 

calling card number used for a frequently called long distance number.
You can store each part of the dialing sequence (such as Long Distance Access 

Number, Authorization Code, and a frequently called long distance number) in the 

phone book and simply repeat step 2 through 4 in “Dial a phone book record while 

in talk mode” to dial them one by one.

This section discusses the buttons and features on the answering system.

The message counter gives you a numeric display of how many messages you 

have and some other information of the answering system. 

a)  A number displayed without flashing -- No new messages. The number is the 

total number of old messages.

b)  A flashing number displayed -- There are new messages. The number is the 

total number of old and new messages.

c)  Two bars - - display steadily -- Answerer is off.
d)  F flashing on the display -- Memory is full.
e)  CL flashing on the display -- Clock is not set since power up or after power 

failure.

f )  Six horizontal bars flashing on the display – MEMO is recording.
g)  AN flashing on the display – The system is answering an incoming call and 

recording an incoming call.

h)  LA displays steadily -- The answering system is being accessed remotely.
i)  SP displays steadily -- Base speaker is turned on.

The message counter lets you know when you have message(s) or new 

message(s). To play the messages, press the play/stop button.
While a message is playing, you may do the following:

•  Press the play/stop button to stop the message playback.
•  Press and release the review button to restart the current message.
•  Press and release the review button twice to go to the previous message.
•  Press and release the skip button to go to the next message.
•  Press the delete button to erase the current message.

You may erase messages in the following two ways:
To erase a message while it is playing
1.  Press and release the play/stop button.
2.  Press the review and skip buttons to select and play the message you want to 

erase.

3.  Press the delete button, the current message is erased, and the next message 

plays.

To erase all previously played messages in a mailbox
1.  Make sure the phone is 

OFF (not in talk mode)

2.  Press and hold the delete button until 

“ALL OLD MESSAGES ERASED“ is 

announced.

You can access your answering system from any touch-tone phone by entering 

your 3-digit security code during the playing of outgoing announcement or after 

you hear the outgoing announcement.
1.  Dial the telephone number to which the answering system is connected.
2.  Enter the security code during the outgoing announcement or after you  

hear the tone.

3.  Follow the voice menu to use the answering system ’s remote functions.
The remote feature lets you perform the following functions:
To 

Review message  

1

Play back messages  

2

Stop message playback  

2

Erase message  

0 (during message playback)

Skip message  

3

Turn off/on answerer  

4

Review voice menu options  

7

When answering system memory is full, the system answers after 10 rings, 

announces “Memory full” and waits for you to enter 3-digit security code. If you 

don’t enter the security code within 7 seconds , the phone hangs up.
You should erase some messages so the answering system can record new 

messages.

This feature lets you record a memo up to 3 minutes long to store as an incoming 

message.
1.  Press and hold the memo button
2.  Begin speaking after it announces “

Record message”.

3.  Release the memo button when finished.

1.  Make sure the telephone is 

OFF (not in TALK mode) before you replace battery.

2.  Remove the battery compartment door.
3.  Disconnect the cord attached to the battery pack and remove the battery pack 

from the handset.

4.  Insert the new battery pack and connect the cord to the jack inside the battery 

compartment.

5.  Put the battery compartment door back on.
6.  Place handset in the base or handset charge cradle to charge. 

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this 

type, toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

Hydride battery listed in the User’s Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

The following messages shows the status of the phone, provides Caller ID 

information, or helps you set up and use your phone.
BLOCKED  

Indicates the person is calling from a number which is    

blocked from transmission.

DELETE ALL? 

Prompt asking if you want to erase all records.

DELETE? 

Prompt asking if you want to erase the current record. 

END OF LIST 

Indicates that it is the end of the list.

ENTER NAME 

Prompt telling you to enter a name.

ENTER NUMBER 

Prompt telling you to enter a telephone number.

NEW CALLS 

Indicates call or calls which have not been reviewed.

HANDSET NAME  

Prompt telling you to enter a user name for the 

handset.

UNAVAILABLE 

The handset is not yet registered or is out of range.

No line 

Indicates that the telephone line is not connected.

Line in use  

Indicates that the telephone line is in use.

Empty 

Indicates there are no CID records in memory.

Searching 

Indicates handset is too far away from the base, and the 

handset is searching for the base. 

Page from base  

Someone pressed the PAGE button on the base.

RPT 

Indicates a repeat call message. Indicates a new call from 

the same number was received more than once.

Unknwon 

Indicates incoming call is from an area not serviced by  

CID or the CID information was not sent.

A long warbling tone (with ringer on) 

Signals an incoming call 

Three short beeps (several times) 

Page signal

One beep every 14 seconds 

Low battery warning

No dial tone

•  Check or repeat installation steps:
  Make sure the base power cord is connected to a working electrical outlet.
  Make sure the telephone line cord is connected to the base and the wall jack.
•  Connect another phone to the same jack. If it doesn’t work, the problem 

might be your wiring or local service.

•  The handset may be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 14 hours).

Dial tone is ok, but can’t dial out

•  Make sure the type of phone service you are subscribed to is TONE or PULSE, 

and that the unit is SET TO MATCH the dialing mode.

Handset does not ring

•  Make sure the handset ringer is set to on.
•  The handset may be out of range of the base. Move closer to the base.
•  You may have too many extension phones on your line. Try unplugging some 

extensions.

•  Check for a dial tone. If no dial tone is heard, see “No dial tone”.

You experience static, noise, or fading in and out

•  The handset may be out of range of the base. Move closer to base.
•  Make sure base is not plugged into an electrical outlet with another 

household appliance. If necessary, relocate the base.

•  Charge the battery (for 14 hours).

Memory dialing doesn’t work

•  Did you follow proper dialing sequence?

Unit locks up and no communication between the base and cordless handset

•  Unplug the power adaptor from the electrical outlet and the bottom of the 

base. Remove the handset battery. Wait for 30 seconds and plug the power 

adaptor back into the base and electrical outlet. Reconnect the battery and 

charge for 14 hours.

Searching.... shows in the handset display

•  Move the handset closer to the base.
•  Make sure the base power cord is connected to a working electrical outlet.

Date/Time setting is restored to default setting

•  May be caused by power failure. Set Date/Time again.

No Display

•  Charge the battery (for 14 hours). Or replace the battery.
•  Make sure the unit is connected to a non-switched electrical outlet. 

Disconnect the power adaptor from the base and reconnect it.

No Caller ID

•  You must be subscribed to the standard Name/Number Caller ID service 

from your local telephone company to receive CID information.

If you experience any of the following problems, even after recharging the battery, 

you may need to replace the battery pack:

•  Short talk time
•  Poor sound quality
•  Limited range

To keep your unit working and looking good, follow these guidelines:

•  Avoid dropping the handset, as well as other rough treatment to the phone.
•  Clean the phone with a soft cloth.
•  Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or 

other chemical products to clean the unit. Doing so will damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later 

date.

•  Periodically clean the charge contacts on the handset and base with a clean 

pencil eraser.

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction that can shield radio signals.
•  You ’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

To use this phone, you need an RJ11C type modular 

telephone jack, which might look like the one pictured here, 

installed in your home. If you don’t have a modular jack, 

call your local phone company to find out how to get one 

installed.

Your cordless p hone uses a digital security system to protect against false 

ringing, unauthorized access, and charges to your phone line.

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, 

microwave ovens, heating appliances and direct sunlight.

•  Avoid areas of excessive dust, moisture and low temperature.
•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the 

telephone line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

cid/vol 4 (caller ID/

volume 4button)

cid/vol 3 (caller ID/

volume 3button)

1.   Locate battery which is packaged inside a plastic bag and is separate from the 

handset.

2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside the compartment.

4.  Insert the battery pack.
5.   Close the battery compartment by placing the handset back cover slightly 

higher than the handset and then sliding the cover down into position.

To place order, have your Visa, MasterCard, or Discover Card ready and call 

toll-free

 1-800-338-0376. 

A shipping and handling fee will be charged upon ordering. It is required by law 

to collect appropriate sales tax for each individual state, country,and locality to 

which the merchandise is being sent.Items are subject to availability. 

volume 5/6 (button)