GE 27920 User Manual

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK
            DO NOT OPEN

WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT  TO
RAIN OR MOISTURE.

THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.

CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU  OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.

Your Cordless Telephone is designed to give you flexibility in use and high quality
performance. To get the most from your new cordless telephone, we suggest that you
take a few minutes right now to read through this instruction manual.

Because cordless phones operate on electricity, you should have at least one

phone in your home that is not cordless, in case the power in your home goes out.

When using telephone equipment, there are basic safety

instructions that should always be followed. Refer to the IMPORTANT SAFETY
INSTRUCTIONS provided with this product and save them for future reference.

Make sure your package includes the items shown here.

✂

You need an RJ11 (CA11A) type modular phone jack, which is the most common
type of phone jack and might look like the one pictured here. If you don’t have a
modular jack, call your local phone company to find out how to get one installed.

Your cordless phone uses a digital security system to provide protection against false
ringing, unauthorized access, and charges to your phone line.

When you place the handset in the base, the unit verifies its security code. After a
power outage or battery replacement, you should place the handset in the base for
about 20 seconds to reset the code.

 Some cordless telephones operate at frequencies that may

cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed near or on
top of a TV, microwave oven, or VCR. If interference continues, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
Certain other communications devices may also use the 2.4 GHz frequency for
communication, and, if properly set, these devices may interfere with each other and/
or your new telephone. If you are concerned with interference, please refer to the
owner’s manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz frequency for communication
include wireless audio/video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless telephone systems.

1. Remove the battery compartment door on the handset, insert the battery pack, plug

the cord into the jack (inside the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset front) to ON, and place handset in the cradle

on the base.

3. Plug the power supply into the power jack on the back of base and the other end into

an electrical outlet. The “charge” indicator comes on verifying the battery is charging.

Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge
the phone, battery performance will be compromised.

4. Plug the telephone line cord into the TEL LINE jack on the back of the base and into

a modular phone jack.

 The phone automatically defaults to touch-tone dialing. To change to pulse

(rotary) dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you
have, check with the phone company.

 Use only the ATLINKS USA, Inc. 5-2527 (black) or 5-2526 ( white)

power supply that came with this unit. Using other adapters may damage the unit.

Because it is necessary to charge the handset for 12 hours prior to connecting the
phone for use the first time, it is better to leave the unit on a flat surface during initial
charge before attempting to hang it on the wall.

1. Remove the battery compartment door on the handset, insert the battery pack, plug

the cord into the jack (inside the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset front) to ON, and place handset in the cradle

on the base.

3. Plug one end of the power supply into the power jack on the back of the base and

the other end into an electrical outlet. The “charge” indicator comes on, verifying
the battery is charging.

 If desired, gather the extra power adapter line cord together, fasten with a wire

tie, and store inside the wall mounting bracket.

4. Remove the handset from the cradle and set aside. Turn the base over and align the

four slots on the bottom of the base with the four hook tabs on the bracket.

5. Insert the hook-tabs into the slots and push upwards until the bracket snaps

securely into place.

6. Plug the telephone line cord into the TEL LINE jack on the back of the base and into

a modular phone jack.

 If desired, gather the extra telephone line cord together, fasten with a wire tie,

and store inside the wall mounting bracket.

7. Slip the mounting holes over the wall plate posts and slide the unit down firmly into

place. (Wall plate not included.)

8. Place the handset in the cradle.

 The phone automatically defaults to touch-tone dialing. To change to pulse

(rotary) dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you
have, check with the phone company.

 Use only the ATLINKS USA, Inc. 5-2527(black) or 5-2526( white)

power supply that came with this unit. Using other adapters may damage the unit.

After initial set up, put handset in the base for 12 hours to charge the battery.

The only two things you need to know to make a call are:

• Press the TALK button before you dial.

• Press TALK or place the handset in the base to hang up.

The phone is ON when the indicator on the handset antenna is lit and the page/ in use
indicator on the base is lit.

Press the TALK button, then press the redial button to redial the last number you called
(up to 32 digits).

To answer a call, you must press the TALK button before you can talk.

Use the program/flash button to activate custom calling services such as Call Waiting
or call transfer, which are available through your local phone company.

 If you press the TALK button to activate custom calling services such as call

waiting, you’ll hang up the phone. Press “program/flash” instead.

The volume up and down arrow buttons control the volume of the handset's earpiece.

The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not
ring.

To select the ringer tone:

1. Press the program/flash button.

2. Press 1 or 2 for Ringer Tone selection.

3. Press the program/flash button again. You will hear a confirmation tone.

Use the MUTE button to interrupt a phone conversation to talk privately with someone
else in the room.

1. Press the MUTE button to activate mute feature (the handset antenna indicator

blinks).

2. Press MUTE again to turn it off.

This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing.
The phone is automatically set for touch-tone use. To set tone or pulse dialing:

1. Make sure the phone is OFF.

2. Press the program/flash button once.

3. Press * for TONE or # for PULSE.

4. Press the program/flash button again. You will hear a confirmation tone.

This feature enables pulse (rotary) service phone users to access touch-tone services
offered by banks, credit card companies, etc., by pressing the TONE button to
temporarily make the phone touch-tone compatible. To get information about your bank
account, for example, you would:

1. Press the TALK button.

2. Call the bank’s information line.

3. Press the TONE button after your call is answered.

4. Follow the voice instructions to complete your transaction.

5. Hang up when finished. The phone returns to pulse (rotary) service.

Press the PAGE button on the base to locate a misplaced
handset. When you press the PAGE button, the handset beeps
and the indicator on the handset antenna and the page/in use
indicator on the base blinks. Press the TALK button when you
locate the handset.

You can still page the handset with the ringer off.

If you ever experience any interference or don’t have clear voice quality, press the
chan button on the handset to advance to another channel.

Store up to ten 20-digit telephone numbers in memory for quick dialing.

1. Make sure the phone is OFF.

2. Press the mem button.

3. Press any number key (0-9) to store the phone number in that memory location.

4. Press mem button.

5. Use the keypad to enter the number (up to 20 digits) you want to store in that

memory location.

6. Press the mem button again to confirm.

Use the same procedure to change a stored number as you do to store a number—
you’re just replacing the phone number with a different number.

1. Make sure the phone is OFF.

2. Press the mem button.

3. Press any number key (0-9) to store the phone number in that memory location.

4. Press redial.

5. Press the mem button again to confirm.

Use the # PAUSE button to insert a pause when a delay is needed in the dialing
sequence (for example, when you must dial a 9 to get an outside line or when you must
enter codes to access your bank’s information line). Each pause counts toward the 20-
digit limit.

If you need to dial 9 to get an outside line and want to store a number in memory
without having to dial 9 each time, you would:

1. Make sure the phone is OFF.

2. Press the mem button.

3. Press any number (0-9) to store the phone number in that memory location.

4. Press mem again.

5. Enter the number 9 (or any other appropriate number) to access an outside line.

6. Press # PAUSE.

7. Enter the phone number you want to store in memory.

8. Press the mem button again to confirm.

 If you need a longer pause, press the # PAUSE button twice.

1. Make sure the phone is ON by pressing the TALK button.

2. Press the mem button.

3. Press the number (0-9) for the desired memory location. The number dials

automatically.

If you make test calls to emergency numbers stored in memory, remain

on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good
idea to make these calls in off-peak hours, such as early morning or late evening.

For hands free conversation, connect the headset
(optional) to the HEADSET jack as shown. The
handset receiver and microphone are disabled
when the headset is connected.

Adjust the headset to rest comfortably on top of your head and over your
ear. Move the microphone to approximately 2 to 3 inches from your
mouth.

• Press the TALK button to answer or place a call before using the

headset.

There are two slots, one on each side of the handset.

• Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the

ends of the belt clip into place.

Make sure the telephone is OFF before you replace battery.

1. Remove the battery compartment door.

2. Disconnect the cord attached to the battery pack and remove the

battery pack from the handset.

3. Insert the new battery pack and connect the cord into the jack

inside the handset.

4. Put the battery compartment door back on.

5. Place handset in the base to charge. If you don’t charge the

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,

toxic materials could be released which can cause injury.

• To reduce the risk of fire or personal injury, use only the battery listed in the User’s

Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

In case of difficulty, please check the following Troubleshooting Guide before seeking
service.

Problem

Solution

No dial tone

•Check installation:

— Is the base power cord connected to a

working outlet?

— Is the handset antenna and the page/in

use indicator on the base lit?

— Is the telephone line cord connected to

the base unit and the wall jack?

•Disconnect the base from the wall jack

and connect another phone to the same
jack. If there is no dial tone in the second
phone, the problem might be your wiring
or local service.

•Is the handset out of the base unit’s

range? Move closer to the base unit.

•Make sure the battery is properly charged

(12 hours).

•Is the battery pack installed correctly?
•If the phone still does not work, discon-

nect the power cord and remove the
battery pack. Then reconnect the power
cord and reinstall the battery pack. Place
handset in the base for 10 seconds to
allow it to reinitialize.

Dial tone is OK, but

•Make sure the tone/pulse setting is

can’t dial out

programmed correctly.

Handset does not ring

•Make sure the RINGER switch on the

handset is turned to ON.

•You may have too many extension phones

on your line. Try unplugging some
phones.

•See solutions for “No dial tone.”

Cannot hear phone

•Press the VOL button to adjust the

conversation

volume to the desired listening level.

You experience static,

•Change channels.

noise, or fading in and out

•Is handset out of range? Move closer to

the base.

•Does the base need to be relocated?
•Charge handset battery.
•Make sure base is not plugged into an

outlet with another household appliance.

Range is shorter

•Press the CHAN button during the

than normal

conversation to select a new channel.

Battery will not hold a

•Be sure you are sufficiently charging the

charge

battery for 12 hours, you can expect
approximately 4 hours of talk time.

•Check to be sure battery contacts on both

the handset and the base are making
contact and are clean; free of dirt or lint.

•When the handset is placed in the base,

check that the base CHARGE indicator is
on.

Memory Dialing

•Did you program the memory location keys

doesn’t work

correctly?

•Did you follow proper dialing sequence?
•Make sure the tone/pulse setting is

programmed correctly.

Unit locks up and

•If the phone still does not work,

no communication

disconnect the power cord and remove

between the base

the battery pack. Then reconnect the

and the handset

power cord and reinstall the battery pack.
Place handset in the base for 10 seconds
to allow it to reinitialize.

•If a power outage occurs while the

handset is away from the base, the
handset must be returned to the base
when the power returns.

ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that
if any manufacturing defect becomes apparent in this product within 1 year  from the
original date of purchase, it will be replaced free of charge, including return
transportation.

This warranty does not include damage to the product resulting from accidents, misuse
or leaking batteries.

Should your product not perform properly during the warranty period, either:

1. Return it to the selling dealer with proof of purchase for replacement,

OR

2. Remove the batteries (where applicable), and pack product complete with

accessories in the original carton (or equivalent).

— Mail prepaid (with proof of purchase) and insured to:

The provisions of this written warranty are in addition to and not a modification of or
subtraction from the statutory warranties and other rights and remedies contained in
any applicable legislation, and to the extent that any such provisions purport to
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
such provisions shall be deemed to be amended to the extent necessary to comply
therewith.

If you are unable to find a qualified servicer for out of warranty service, you may write
to:

ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Ltd.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.

PURCHASE DATE
_____________________________________________________________________

NAME OF STORE
_____________________________________________________________________

On the bottom of this equipment is a label indicating, among other information, the FCC
Registration number and Ringer Equivalence Number (REN) for the equipment. You
must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.

Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.

The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation of
its business. If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company will likely give you adequate notice to
allow you to maintain uninterrupted service.

Notice must be given to the telephone company upon termination of your telephone
from your line.

Total Merchandise.........................................$_______________

Sales Tax........................................................$_______________

Shipping/Handling....................................... $_______________

Total Amount Enclosed.................................$_______________

Mail order form and money order or check (in U.S. currency) made payable
to Thomson multimedia Inc. to:

Name_______________________________________________________

Address_____________________________________ Apt.____________

City ________________________State________ ZIP_________________

Daytime Phone Number (         )_______________________________

____________________________________________________________________

Authorized Signature

My card expires:

Copy the number above your name on
the Master Card.

Your complete charge card number, its expiration date and your signature
are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

My card expires:

Copy your complete account number from your
Master Card or Discover.

To order, call 1-800-338-0376 (for accessories only) or complete this order form.

Model 27910/20

15713990 (Rev. 1 E/F)

01-24

Printed in China

NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Industry Canada does not guarantee the equipment will operate to
the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone company.

Party lines are subject to telephone company tariffs and, therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your local telephone
company.

This equipment generates and uses radio frequency energy which may interfere with
residential radio and television reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable protection against such interference
is ensured, although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the
receiver, plug the equipment and receiver into separate circuit outlets. The user may also
wish to consult a qualified radio/television technician for additional suggestions. This
equipment has been fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations. This apparatus does not exceed the class B
limits for RF noise emissions specified in the RFI regulations of the Industry Canada.

This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.

(An Alcatel /Thomson Multimedia Joint Venture)

© 2001 ATLINKS Communications Canada, Inc.

Trademark(s) ® Registered

Marque(s) ® déposée(s)

INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

AC power supply

5-2527

5-2526

$15.50

Belt clip

5-2535

$5.61

Replacement battery

5-2522

$14.95