GE 27913 User Manual

101 West 103rd Street

Indianapolis, IN 46290-1102

© 2007 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 27918

00021831 (Rev. 0 Dom E/S) 

07-27 

Printed in China

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference; and (2) This device 

must accept any interference received, including interference that may cause undesired 

operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not occur 

in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television 

that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from 

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 

compliance could void the user’s authority to operate the equipment.

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensed under US Patent 6,427,009.

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other antenna or 

transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure 

guidelines when used with the belt clip supplied with this product. Use of other 

accessories may not ensure compliance with FCC RF exposure guidelines.

This telephone is compliant with the DECT 6.0 standard which operates in 

the 1.92GHz to 1.93GHz frequency range.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line.

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, 

microwave ovens, heating appliances and direct sunlight.

•  Avoid areas of excessive dust, moisture and low temperature.
•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the telephone 

line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

1.  Locate battery which is packaged inside a plastic bag and is separate from the 

handset.

2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.

2. Press the mute/program button to enter the menu. 

4

2NO - - - shows in the display The default setting is "2NO".

3.  Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume 

( 6 or 5) button to scroll to 

1YES or 2NO.

4. Select NO, if you do not want to de-register.
5. If you select 

1YES, press the mute/program button and MOVE NEAR TO BASE 

displays for 2 seconds, then 

CONFIRM? 1YES 2NO appears in the display.

6. Press the touch-tone pad to select 

1YES or 2NO, or use the caller ID-volume 

( 6 or 5) button to scroll to 

1YES or 2NO.

7. If you select YES, press the mute/program button to confirm. 

DE-REGISTER... 

shows in the display. You will hear a confirmation tone. Then 

DEREGISTERED shows in the display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET  

NEEDS REGISTRATION shows in the display. To use the handset,  

If one or more handsets becomes lost, you should de-register all handsets to ensure 

proper system operation. Follow the steps below to de-register all handsets at the 

same time.

1. Disconnect power from the base by pulling the plug out of the back of the unit.
2. Press and hold the Page button and while holding the Page button reconnect the 

power.

3. Continue to hold the Page button until the charge/in use light flashes rapidly.
4. Release the Page button
5. Press and release the page button on the base once. All handsets are de-

registered and 

HANDSET NEEDS REGISTRATION shows in the display.

The intercom feature allows you to have a conversation with another registered 

handset without tying up the telephone line, allowing you to still receive 

incoming calls.

1. Make sure the handset is 

OFF (not in talk mode).

2. Press the int button on the handset.
3. Use the touch-tone pad to select the handset you want to page.

4. Wait for the person at the receiving handset to press the int button.

displays NO ANSWER.

5. When finished, press the *TONE/exit button or int button on either handset to 

deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase 

When you receive an intercom call, your handset beeps. To answer the call press the 

int button or TALK/CALL BACK button.

If you receive a telephone call during an intercom call, the intercom call is 

immediately terminated and both handsets ring. Either handset user may press the 

TALK/CALL BACK button to answer the call.

During a telephone call, you may use the intercom/paging function to page another 

handset and have an off line, private (two-way) intercom conversation. You may also 

have a three-way conversation between the external caller and the handsets, or you 

may transfer the external telephone call to another handset.

1. During an external call, press the int button, and use the touch-tone pad to enter 

the handset number you want to call.
NOTE: The receiving handset presses the int button to answer the 

2. When finished, press the *TONE/exit button or int button to end the intercom call, 

return to the talk mode, and resume your original telephone conversation.

1. During an external call, press the int button. 

LINE ON HOLD EXTENSION? shows in 

the display.

2. Use the touch-tone pad to select Handset #. You will hear a paging tone and 

PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset, 

3. When the receiving handset connects, press the conf/format button on the 

originating handset to conference with the receiving handset and the external 

caller. 

CONFERENCE shows in the display on the originating and receiving 

handsets.
NOTE: A handset can enter conference mode directly by pressing 

During an external call, you may transfer the external call to another handset.
1. Press the int button on the originating handset to put an external call on hold, and 

then page the receiving handset.

2. Use the touch-tone pad on the handset to select Handset #. You will hear a 

paging tone. 

PAGING shows on the originating handset’s display, and PAGING 

FROM... shows on the receiving handset’s display.

3. When the receiving handset connects, press the TALK/CALL BACK button on the 

originating handset to transfer the call.

   

-OR-

4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If 

the receiving handset does not answer within 30 seconds, the originating handset 

rings back and displays 

CALLBACK. If the originating handset does not answer 

within 20 seconds, the call is automatically dropped.

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, 

toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

(Ni-MH) battery listed in the User’s Guide.

•  Keep batteries out of the reach of children.
•  Remove batteries if storing over 30 days.

To keep your unit working and looking good, follow these guidelines:

•  Avoid dropping the handset, as well as other rough treatment to the phone.
•  Clean the phone with a soft cloth.
•  Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or 

other chemical products to clean the unit. Doing so will damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later 

date.

•  Periodically clean the charge contacts on the handset and base with a clean 

pencil eraser.

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction that can shield radio signals.
•  You ’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

If trouble is experienced with this equipment, for repair or warranty information, please 

contact customer service at 1-800-448-0329. If the equipment is causing harm to 

the telephone network, the telephone company may request that you disconnect the 

equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. 

Changes or modifications not expressly approved by Thomson Inc. could void the user’s 

authority to operate this product. For instructions on how to obtain service, refer to the 

warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.

Purchase date _________________________________________

Name of store _________________________________________

Make sure your package includes the items shown here.

4. Insert the battery pack.
5.  Close the battery compartment by placing the handset back cover slightly higher 

than the handset and then sliding the cover down into position.

1. Plug the AC power converter of the charging cradle into the electrical outlet.

2. Place the handset in the charging cradle. The charge indicator turns on, verifying 

the battery is charging. 

3. Allow the phone to

 charge for 16 hours prior to first use.

YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger, HANDSET 
NEEDS REGISTRATION shows in the display.
1. Press the mute/program button. 

HANDSET PROGRAM shows in the display. (Your handset should be held near the 

base during registration process.)

2. Press and hold the page button on the base unit until the charge/in use indicator 

flashes.  Press the handset mute/program button.  

REGISTERING shows in the 

display. 

HANDSET X REGISTERED shows in the handset display, where X is the 

handset number. You may now rename your handset. (Refer to Step 3 & 4 of 

Handset Name Section)

1. Use the touch-tone pad to enter a name (up to 15 characters).

2. Press the mute/program button to save your name. You will hear a confirmation 

tone and the handset name shows in the display.

1.  Press the caller ID-volume ( 6 or 5) button to scroll to the 

DEREGISTRATION sub-

menu.

Should your equipment cause trouble on y our line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that temporary 

discontinuance of service may be required. Where prior notice is not practicable and 

the circumstances warrant such action, the telephone company may temporarily 

discontinue service immediately. In case of such temporary discontinuance, the 

telephone company must: (1) promptly notify you of such temporary discontinuance; 

(2) afford you the opportunity to correct the situation; and (3) inform you of your right 

to bring a complaint to the Commission pursuant to procedures set forth in Subpart E 

of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the operation 

of its business and not inconsistent with FCC Rules and Regulations. If these changes 

are expected to affect the use or performance of your telephone equipment, the 

telephone company must give you adequate notice, in writing, to allow you to 

maintain uninterrupted service.

• Defects in materials or workmanship.

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days from date 

of shipment to the rental firm, whichever comes first.)

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is 

under warranty for the remainder of the original product’s warranty period.

• Properly pack your unit. Include any cables, etc., which were originally provided with 

the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence 

that the product is within the warranty period, must be presented to obtain warranty 

service.” For rental firms, proof of first rental is also required. Also print your name 

and address and a description of the defect. Send via standard UPS or its equivalent 

to:

• Pay any charges billed to you by the Exchange Center for service not covered by the 

warranty.

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of 

damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding 

operating instructions and user controls. Any additional information, should be 

obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

• Please complete and mail the Product Registration Card packed with your unit. It will 

make it easier to contact you should it ever be necessary. The return of the card is 

not required for warranty coverage.

• Some states do not allow the exclusion nor limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts so the above 

limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that 

vary from state to state.

• This warranty does not apply. Contact your dealer for warranty information.