honda-automobiles 2009 civic hybrid User Manual

We strive to make this manual as 
complete as possible and to answer all 
questions regarding operation of the 
system. Occasionally, you may run into 
a specific issue that you cannot find in 
the book. You may save yourself a trip 
to the dealer by first consulting the 
following resources:

• The Troubleshooting section (see 

page 133).

• The Frequently Asked Questions 

(FAQs) section (see page 126).

• The FAQs found on the online DVD 

order site (see “Obtaining a 
Navigation Update DVD”).

• For detailed questions regarding 

HFL, audio, or other systems that 
interact with the navigation system, 
see the main vehicle Owner’s manual 
or the Quick Start Guide.

• Call Honda Customer Relations (see 

“Honda Automobile Customer 
Service” on page 108).

• For database or POI issues, follow the 

guidelines in the “Reporting Errors” 
section (see page 108).

If your question is still unanswered and 
you wish to visit the dealer, please be 
prepared to demonstrate the issue to the 
service advisor. That way, the service 
advisor can document the issue for the 
factory to allow more efficient 
troubleshooting.

Some issues may at first seem random, 
but you may notice a pattern. For 
example, they only occur when you 
enter a specific address, or when driving 
on a certain road, or just when it’s cold. 
This information is very useful to the 
service advisor. Be patient, the service 
advisor may be unfamiliar with your 
specific issue.

Honda is continually expanding the 
scope of the navigation system. 
Upgraded software may be made 
available to navigation system owners 
periodically, usually in the fall of each 
year.

To purchase an updated DVD or a 
replacement DVD, call the Honda 
Navigation Disc Fulfillment Center at 
(888) 291-4675. You can also order 
online by going to www.hondanavi.com.