honda-automobiles hrb216txa User Manual

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TECHNICAL & CONSUMER INFORMATION
70
Warranty Service Information
Honda Power Equipment dealership personnel are trained 
professionals. They should be able to answer any question you may 
have. If you encounter a problem that your dealer does not solve to 
your satisfaction, please discuss it with the dealership's management. 
The Service Manager or General Manager can help. Almost all 
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's 
management, contact the Honda Power Equipment Customer 
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400     M-F, 8:30 a.m. - 5:00 p.m.
When you write or call, please give us this information:
Model and serial numbers (page 7, page 56)
Name of the dealer who sold the lawnmower to you
Name and address of the dealer who services your lawnmower
Date of purchase
Your name, address, and telephone number
A detailed description of the problem
HRB216 TXA HXA.book  Page 70  Monday, March 26, 2001  1:06 PM