HannsG hw173 User Manual

PROBLEM & QUESTION 

POSSIBLE SOLUTION 

Power LED is not on 

*Check if the Power Switch is in the ON position. 

*Power Cord should be connected. 

No Plug & Play 

*Check if the PC system is Plug & Play compatible.

*Check if the Video Card is Plug & Play compatible.

*Check if any plug pins on the VGA or DVI-D connector are 

bent.

The display is too dark or too 
bright.

*Adjust the Contrast and Brightness Controls. 

Picture bounces or a wave 
pattern is present in the picture 

*Move electrical devices that may cause electrical 

interference.

The power LED is ON (orange) 
but there’s no video or no 
picture.

*Computer Power Switch should be in the ON position. 

*Computer Video Card should be snugly seated in its slot. 

*Make sure monitor’s video cable is properly connected to the 

computer.

*Inspect monitor’s video cable and make sure none of the pins 

are bent. 

*Make sure computer is operational by hitting the CAPS 

LOCK key on the keyboard while observing the CAPS 
LOCK LED. The LED should either turn ON or OFF after 
hitting the CAPS LOCK key.

Missing one of the primary
colors (RED, GREEN, or 
BLUE)

*Inspect the monitor’s video cable and make sure that none of 

the pins are bent. 

Screen image is not centered or 
sized properly.

* Adjust pixel frequency CLOCK and PHASE or press hot-key 

(i Button) 

Picture has color defects 

(white does not look white)

*Adjust RGB color or select color temperature.

The screen resolution needs to 
be adjusted 

*Use win 2000/ME/XP Right click anywhere on desktop and 

select Properties>Settings>Screen Resolution. Use the 
silder to adjust the reslution and click Apply.

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