Cadillac cts User Manual

If you believe that your vehicle has a defect which 
could cause a crash or could cause injury or death, 
you should immediately inform the National Highway
Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.

To contact NHTSA, you may either call the Auto Safety
Hotline toll

-

free at 1

-

800

-

424

-

9393 (or 366

-

0123 in 

the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation
Washington, D.C. 20590

You can also obtain other information about motor
vehicle safety from the hotline.

If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:

Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5

In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify us.
Please call us at 1

-

800

-

458

-

8006, or write:

Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232

-

5169

In Canada, please call us at 1

-

800

-

263

-

3777 (English)

or 1

-

800

-

263

-

7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7