Lexmark E352DN User Manual

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Solving print quality problems
56
Troubleshooting
Entire page is white.
• Make sure the packaging material is removed from the photoconductor kit.
• Check the photoconductor kit and toner cartridge to be sure they are installed 
correctly.
• Replace the photoconductor kit.
Streaks appear on the 
page.
• If you are using preprinted forms, make sure the ink can withstand temperatures of 
210°C (410°F).
• Replace the photoconductor kit or toner cartridge.
Printing is too dark.
• Change the Toner Darkness setting in the Quality menu.
• Change the Brightness setting in the Quality menu.
• Change the Contrast setting in the Quality menu.
Note: Macintosh computer users should make sure the lines per inch (lpi) setting is not 
set too high in the application.
Characters have jagged 
or uneven edges.
• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 
Image Q.
• Enable Enhance Fine Lines.
• If you are using downloaded fonts, verify the fonts are supported by the printer, the 
host computer, and the application.
Problem
Action