KitchenAid 3950452 User Manual

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Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push 
the basket to the center before starting wash.

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Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.

The washer must be level. The front feet should be properly 
installed and the nuts tightened. Reset the rear leveling legs 
(if needed). See the Installation Instructions. 

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This is normal.

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The top of the agitator is loose, or moves in only one 
direction.
This is normal.

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Measure detergent and fabric softener. Carefully pour into the 
dispensers. Wipe up all spills.

Dilute fabric softener in the fabric softener dispenser.

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Did you put powdered or color-safe bleach in the liquid 
chlorine bleach dispenser?
Add powdered or liquid color-safe bleach directly to the 
basket. Do not use the chlorine bleach dispenser for color-
safe bleach.

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Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).

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Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is 
normal.

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Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, 
synthetics). Also sort by color.

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Did you overload the washer?
The wash load must be balanced and not overloaded. Lint 
can be trapped in the load if overloaded. Wash smaller loads.

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Check the following:
Was paper or tissue left in the pockets?

Did you use enough detergent? Follow manufacturer’s 
directions. Use enough detergent to hold the lint in the water.

Is your water colder than 70°F (21°C)? Wash water colder 
than 70°F (21°C) may not completely dissolve the detergent.

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Did you follow the manufacturer’s directions when adding 
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent 
to remove soil and hold it in suspension.

Dilute fabric softener and add to the rinse portion of a cycle 
only. Do not drip fabric softener on clothes.

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Is there above average iron (rust) in water?
You may need to install an iron filter.

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Did you properly sort the load?
Sort dark clothes from whites and lights.

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Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.

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Did you unload the washer promptly?
Unload the washer as soon as it stops.

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Did you use the right cycle for the load being washed?
Use the Casual/Permanent Press cycle or another cycle with 
low spin speeds (if available) to reduce wrinkling.

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Did you overload the washer?
The wash load must be balanced and not overloaded. Loads 
should move freely during washing.

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Was the wash water warm enough to relax wrinkles, or 
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold 
rinse water.

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Check to be sure the hot and cold water hoses are connected 
to the right faucets. See the Installation Instructions.

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Did you overload the washer?
The wash load must be balanced and not overloaded. Loads 
should move freely during washing.

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Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around 
the agitator.

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Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a 
load. Sort dark clothes from whites and lights.

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Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should 
be at least 111°F (44°C) to clean heavy or greasy soils.

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Did you use enough detergent, or do you have hard 
water?
Use more detergent for washing heavy soils in cold or hard 
water.

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Check to be sure the hot and cold water hoses are connected 
to the right faucets. See the Installation Instructions.