eutech-instruments cyberscan con 11 conductivitytds meter User Manual

Page of 80
Instruction Manual 
 
CON 11/110 
 
75
19 WARRANTY 
This meter is supplied with a three-year warranty, six-month warranty for electrode 
against significant deviations in material and workmanship.  
If repair or adjustment is necessary and has not been the result of abuse or misuse 
within the designated period, please return – freight pre-paid – and correction will be 
made without charge. Eutech Instruments/ Oakton Instruments will determine if the 
product problem is due to deviations or customer misuse.  
Out of warranty products will be repaired on a charged basis.  
Exclusions 
The warranty on your instrument shall not apply to defects resulting from: 
• 
Improper or inadequate maintenance by customer 
• 
Unauthorised modification or misuse 
• 
Operation outside of the environment specifications of the products 
 
20 
RETURN OF ITEMS 
Authorisation must be obtained from our Customer Service Department or authorised 
distributor before returning items for any reason. A “Return Goods Authorisation” 
(RGA) form is available through our Authorised Distributor. Please include data 
regarding the reason the items are to be returned. For your protection, items must be 
carefully packed to prevent damage in shipment and insured against possible 
damage or loss. Eutech Instruments/ Oakton Instruments will not be responsible for 
damage resulting from careless or insufficient packing. A restocking charge will be 
made on all unauthorised returns.  
NOTE:   
Eutech Instruments Pte Ltd/ Oakton Instruments reserve the right to make 
improvements in design, construction, and appearance of products without notice.