eutech-instruments waterproof c401 colorimeter User Manual

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Troubleshooting Guide 
 
 
C401/301/201/102/101 
 
 
 
35
4 TROUBLESHOOTING 
GUIDE 
The C401/301/201/102/101 Colorimeter routinely performs self-
diagnostics, and will automatically generate messages to provide you with 
specific diagnostic information. These messages are for your use and do 
not indicate a reduction in the performance of the instrument or a failure of 
any component in the instrument, unless otherwise stated in this list.  
LCD 
Message 
Description Corrective 
Actions 
OR 
When measured concentration 
(or pH value) is above the 
measurement range (chemistry 
test specific) 
Ensure sample value is within 
the measurement range as 
listed in the Specification table 
in Section 7. 
UR 
When measured concentration 
(or pH value) is below the 
measurement range (chemistry 
test specific) 
Ensure sample value is within 
the measurement range as 
listed in the Specification table 
in Section 7.
 
*ERR0 
Inappropriate signal to 
recognize the blank. Sample 
absorbance is less than 
blanking or blanking too low to 
achieve specified resolution. 
Ensure that blanking is done 
before the chemical reagent is 
added. Repeat the blanking 
procedure. 
*ERR1 
Calibration Failure. The 
absorbance of the calibration 
standard is outside the range 
allowed for the selected 
calibration point. 
Ensure calibration standard is 
accurately prepared. Replace 
calibration standard with a 
known accurate value and 
recalibrate. 
*ERR2 
Excessive stray light detected. 
Ensure the vial is fully snapped 
in the sample well.  
*ERR3 
Lamp Failure. LED is faulty. 
Return the unit for repair. 
 
Low battery indication. The 
batteries need to be replaced. 
Replace the batteries. 
 
* If an error message appears, take the 
appropriate corrective action and re-do the 
desired procedure. If the problem persists, 
contact Eutech Instruments or your dealer. 
See Sections on Warranty and Return of 
Items on page 39.