GE 25932xx2 User Manual

When you receive a call, the Caller ID information is transmitted between the first and 

second ring. The Caller ID information appears on the display while the phone rings, 

giving you a chance to monitor the information and decide whether or not to answer 

the call.

If you are not at home or cannot answer, your telephone’s Caller ID memory stores the 

data for the 40 most recent calls you received so you can see who called while you 

were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is 

automatically deleted.
You may review the stored information at any time. Calls received since your last review 

show as 

NEW in the display. Calls that have not been previously reviewed but were 

received from the same number more than once show as 

REPT in the display.

As calls are received and stored, the display is updated to let you know how many calls 

have been received. To scroll CID records:
1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Press the 

CALLER ID-VOLUME (6) button to review the newest CID record.

3.  Press the 

CALLER ID-VOLUME (5) button to review the oldest CID record first.

1.  Make sure the phone is 

OFF (not in TALK mode). 

2.  Use the 

CALLER ID-VOLUME (5or6)  button to display the desired record. 

3.  Press the 

TALK/CALL BACK or SPEAKER button. The number dials automatically.

Available formats include:
Number of digits  

Eleven digits

long distance code “1 ”

1-317-555-8888

+3-digit area code

+7-digit telephone number

Ten digits

3-digit area code +

317-555-8888

7-digit telephone number

Seven digits

7-digit telephone number

555-8888

You may also store CID information in the phone’s internal memory. 

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Use the 

CALLER ID-VOLUME (5or6) button to scroll to the desired CID record.

3.  Press the 

mem button.

4.  Use the touch-tone pad to enter a memory location (0-9) to store the number in that 

memory location. You will hear a confirmation tone. 

NOTE: If the memory location is occupied, REPLACE MEMO? is 

user memory. The handset will display UNABLE TO STORE.

1.  Repeat steps 1 through 4 in Storing CID Records in Internal Memory. After you enter 

the memory location, 

REPLACE MEMO? shows in the display.

2. Press the 

mem button again, and the new CID record replaces the old memory in 

that location. You will hear a confirmation tone.

1.  Make sure the phone is 

OFF (ot in TALK mode).

2.  Use the 

CALLER ID-VOLUME (5or6) button to display the CID record you want to delete.

3.  Press 

chan/delete button. The display shows DELETE CALL ID?.

4.  Press 

chan/delete button again to erase the record and ** DELETED ** will be 

displayed on the screen. You will hear a confirmation tone.

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Use the 

CALLER ID-VOLUME (5or6) button to display any Caller ID record.

3.  Press and hold the 

chan/delete button until DELETE ALL? shows in the display.

4.  Press 

chan/delete button again to erase all records. You will hear a confirmation 

tone. The display shows 

Each handset can store up to ten 24-digit numbers with up to 15-character names in 

memory for quick dialing. This memory feature is in addition to the CID memory log, 

which stores up to 40 CID records in each handset.

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Press the 

mem button.

3.  Press the desired memory location (0 through 9) or use 

CALLER ID-VOLUME (5or6) 

to scroll to the desired memory location.

display. If the memory location is empty, EMPTY shows in the display.

4. Press the 

mem button again. The display shows ENTER  NAME.

5.  Use the touch-tone pad on the handset to enter the name (up to 15 characters) and 

press the 

mem button to save. More than one letter is stored in each of the number 

keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. 

Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for 

one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert 

a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 

key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for 

the letter T; press the 4 key twice for the letter H.

6.  Press the 

mem button to save the name. The display shows ENTER TEL NUMBR.

7.  Use the touch-tone pad to enter the telephone number you want to store  

(up to 24 digits). 

8.  Press 

mem again to store the number. You will hear a confirmation tone.

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the 

redial button.

3.  Press the 

mem button to store the number. You will hear a confirmation tone.

To replace an old number with a new redial number:
1.  Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2.  Press the 

redial button.

3.  Press the 

mem button, and REPLACE MEMO? shows in the display.

4.  Press the 

mem button again to replace the old number with the new number. You 

will hear a confirmation tone.

If a pause is needed to wait for a dial or access tone, press the 

#PAUSE/ringer button 

to insert a delay in dialing sequence of a stored number (for example, after you dial 9 

for an outside line, or to wait for a computer access tone.) Pause shows in the display 

as a 

P, and each pause counts as one digit in the dialing sequence.

A long warbling tone (with ringer on) 

Signals an incoming call 

One long beep tone  

Confirmation tone

One beep every 7 seconds 

Low battery warning

No display

•   Fully charge (for 16 hours) or replace the battery.
•   If you are using AC (electrical) power, make sure that the unit is connected to a 

non-switched electrical outlet. Unplug the AC power converter from the unit and 

plug it back in.

•   To see Caller ID information in your display, you must be subscribed to Caller ID  

service through your local telephone company.

Caller ID incomplete  

•  The unit displays this message if it detects anything other than valid Caller ID 

information during the silent period after the first ring. This message indicates the 

presence of noise on the line. 

Handset can not link.

•  If any handsets become inoperable, place it on the main base cradle for 20 

seconds to re-register.

No dial tone

•  Check or repeat installation steps
•  Make sure the base power cord is connected to a working electrical outlet.
•  Make sure the telephone line cord is connected to the base unit and the modular 

phone jack?

•  Disconnect the base from the wall phone jack and connect another phone to the 

same jack. If there is no dial tone on the second phone, the problem might be your 

wiring or local service.

•  The handset might be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 16 hours).
•  Ensure the battery pack is installed correctly.
•  Did the handset beep when you pressed the TALK/CALL BACK button? Did the in 

use indicator come on? The battery may need to be charged.

Handset does not ring

•  Make sure the ringer is set to ON, this can be done through the handset setup 

menu Ringer Volume.

•  You may have too many extension phones on your line. Try unplugging  

some phones.

•  See solutions for “No dial tone.”

Charge/in use indicator on the base flashes

•  Provided your phone company offers voice messaging service and you subscribe 

to it, the charge/in use indicator on the base flashes when the phone is not in use 

to indicate there is a message waiting. It stops flashing after the message has  

been reviewed.

You experience static, noise, or fading in and out

•  Change channels
•  The handset may be out of range. Move closer to the base.
•  Relocate the base.
•  Charge the battery.
•  Make sure base is not plugged into an electrical outlet with another  

household appliance.

Unit beeps

•  Place handset in base cradle for 20 seconds to reset the security code. If that 

doesn’t work, charge the battery for 16 hours.

•  See solutions for “No dial tone.”
•  Replace the battery.

Memory dialing

•  Make sure you correctly program the memory location keys.
•  Make sure you follow the proper dialing sequence.

• Defects in materials or workmanship.

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days from 

date of shipment to the rental firm, whichever comes first.)

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is 

under warranty for the remainder of the original product’s warranty period.

• Properly pack your unit. Include any cables, etc., which were originally provided 

with the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence 

that the product is within the warranty period, must be presented to obtain 

warranty service.” For rental firms, proof of first rental is also required.  Also print 

your name and address and a description of the defect. Send via standard UPS or 

its equivalent to:

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case 

of damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding 

operating instructions and user controls. Any additional information, should be 

obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

• Please complete and mail the Product Registration Card packed with your unit. 

It will make it easier to contact you should it ever be necessary. The return of the 

card is not required for warranty coverage.

• Some states do not allow the exclusion nor limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts so the above 

limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights 

that vary from state to state.

• This warranty does not apply. Contact your dealer for warranty information.

This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the 

optional Model 25902 handset with charge cradle).

another handset is in use, UNAVAILABLE shows on the display.

Make sure your package includes the items shown here.

•  You may need to reprogram numbers into memory after a power outage or  

battery replacement.

Out of range

•  Move closer to the base.
•  Reset the battery. Unplug the battery and plug it in again after five seconds.
•  Reset the power supply. Unplug the supply and plug it in again after five seconds.

Phone with tone service dials out in pulse mode

•  Make sure phone is in tone dialing mode.

Phone won’t dial out with pulse service

•  Make sure phone is in pulse dialing mode.

Handset displays 

•  Place the handset on the main base for reset.
•  An additional handset is in use.
•  Move closer to the base.

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction can shield radio signals.
•  You’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into an AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

To keep your telephone working and looking good, follow these guidelines:

•  Avoid putting the phone near heating appliances and devices that generate 

electrical noise (for example, motors or fluorescent lamps).

•  DO NOT expose to direct sunlight or moisture.
•  Avoid dropping and other rough treatment to the phone.
•  Clean with a soft cloth and never use a strong cleaning agent or abrasive 

powder because this will damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later date.

If trouble is experienced with this equipment, for warranty information, please 

contact customer service at 

1-800-448-0329.  If the equipment is causing harm to 

the telephone network, the telephone company may require that you disconnect the 

equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by 

Thomson Inc. could void the user’s authority to operate this product.  For instructions 

on how to obtain a replacement unit, refer to the warranty included in this guide or call 

customer service at 

1-800-448-0329.

Or refer inquiries to:

Attach your sales receipt to this booklet for future reference or jot down the date this 

product was purchased or received as a gift. This information will be valuable if service 

should be required during the warranty period.

Purchase Date 

Name of Store

1.  Locate battery and battery door which are packaged together inside a plastic bag 

and are separate from the handset.

2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside  the compartment. 

PLEASE REGISTER 

shows in the display.

4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.

1.  Plug the AC power adaptor of the extra 

charging cradle into the electrical outlet.

2.  Place the handset in the extra charging 

cradle. The charge indicator turns on, 

verifying the battery is charging. 

3.  Allow the phone to charge for 16 hours.

YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger, place it on the 

main base station for 20 seconds, it will then automatically register.

NOTE: PLEASE REGISTER  shows on the display if the handset has 

successfully, READY will show on the handset’s display.
NOTE: In case of a power failure, the handsets may display 

UNAVAILABLE when the TALK/CALL BACK button is pressed. You 

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 

1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are 

required by law to collect appropriate sales tax for each individual state, country, and 

locality to which the merchandise is being sent. Items are subject to availability.

1.  Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2.  Press the 

mem button, and REPLACE MEMO?  shows in the display.

3.  Press the 

mem button to store the number. You will hear a confirmation tone.

1.  To review stored numbers, press the 

mem button, and use the CALLER ID-VOLUME 

(5or6) 

button to scroll to the memory location, or press the corresponding number 

key for a desired memory location (0-9).

2.  When the data shows in the display, press the 

chan/delete button. The display  

shows

3.  Press 

chan/delete button again to delete the data. The display shows DELETED.

1.  Make sure the phone is 

ON by pressing the TALK/CALL BACK button.

2.  Press the 

mem button.

3.  Press the memory location (0-9). The number dials automatically.
   

 

- OR -

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Press the 

mem button.

3.  Use the touch-tone pad or the 

CALLER ID-VOLUME (5or6) button to scroll to the 

number you want to dial.

4.  Press the 

TALK/CALL BACK or SPEAKER button. The number dials automatically.

Use this feature to make calls which require a sequence of numbers, such as calling 

card calls to a frequently called long distance number. Each part of the sequence is 

dialed from memory. The following example shows you how to use chain dialing to 

make a call through a long distance service:
The Number For 

Long distance access number 

7

Authorization code 

8

Frequently called long distance number 

9

1.  Make sure the phone is 

ON (in TALK or SPEAKERPHONE mode).

2.  Press the 

mem button and then press 7.

3.  When you hear the access tone, press the 

mem button and then press 8.

4.  At the next access tone, press the 

mem button and then 9.

For hands free operation:
1.  Remove the rubber cap covering the headset jack.
2.  Connect the headset to the headset jack on the handset. The handset receiver is 

disabled when the headset is connected.

3.  Adjust the headset to rest comfortably on top of your head and over your ear. Move 

the microphone to approximately two to three inches from your mouth.

4.  Press the 

TALK/CALL BACK button on the handset to answer a call or make calls 

with the headset.

5.  To return to normal operation, unplug the headset from the jack.

To attach the belt clip, insert the sides of the belt clip into the slots on each side of the 

handset. Snap the ends of the belt clip into place.

Make sure the telephone is 

OFF (not in TALK mode) before you replace battery.

1.  Remove the battery compartment door.
2.  Disconnect the cord attached to the battery pack and remove the battery pack from 

the handset.

3.  Insert the new battery pack and connect the cord to the jack inside the battery 

compartment.

4.  Put the battery compartment door back on.
5.  Place handset in the base to charge. 

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, 

toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

battery listed in the User’s Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

The following messages show the status of the phone or help you set up and use your 

phone.
BLOCKED CALL 

Caller information is blocked from transmission.

BLOCKED 

Caller name and number is blocked from transmission.

NAME/NUMBER
DELETE ALL? 

Prompt asking if you want to erase all Caller ID records.

DELETE CALL ID? 

Prompt asking if you want to erase the current Caller ID record 

 

that is shown on the display.

DELETE? 

Prompt asking if you want to erase one of the 10 numbers  

 

stored in the phone’s outgoing memory.

DELETED 

Prompt confirming a CID record is erased.

EMPTY 

Indicates a memory location is vacant.

END OF LIST 

Indicates there is no additional information in the Caller ID 

 

memory log.

ENTER NAME 

Telling you to name the handset or enter a name for one of   

 

the 10 memory locations.

INCOMPLETE 

Caller information is interrupted during transmission or

DATA 

the phone line is excessively noisy.

LOW BATTERY 

Indicates the handset battery is low and needs charging.

NEW 

Indicates call or calls have not been reviewed.

Indicates a new voice mail is available.

NO DATA 

No Caller ID information was received.

NO CALLS  

Indicates no calls have been received.

PAGING FRM BASE 

Someone is paging the handset from the base.

PLEASE REGISTER 

Indicates the handset needs to be registered before use.

PRESS TALK KEY 

Indicates the CID number is a Directory Dial Number (DDN)  

 

and cannot be formatted.

READY 

Indicates the handset is registered and available for use.

REPT 

Repeat call message. Indicates that a new call from the same 

 

number was received more than once.

TRANSFERRING 

Indicates the call is being transferred from one handset to 

 

another.

UNABLE TO DIAL 

Indicates the CID or memory contents cannot be dialed.

UNABLE TO STORE   

Indicates the CID or memory contents cannot be stored.

UNAVAILABLE 

Indicates the handset is out of range. 

 

Or an additional handset is in use. 

 

Or there has been a base power failure, in which case you 

 

must place all handsets on the main base cradle for 20 

 

seconds to re-register.  

UNKNOWN 

The incoming call is from an area not serviced by Caller ID or 

NAME/CALLER/ 

caller information is not sent.