Panasonic DPMC210 Operating Guide

11. Help

For assistance, please contact an authorized Panasonic dealer.

11.3.3 Scanner

I cannot find the PCL driver.

The PCL driver can be found in the following folder on the supplied CD-
ROM.

Operating system

Folder path

Windows 98/Windows Me

“D:\Drivers\Object\Printer\Win98\PCL”

Windows 2000/Windows XP
Home/Windows Vista x32

“D:\Drivers\Object\Printer\x32\PCL”

Windows XP Professional x64
Edition/Windows Vista x64

“D:\Drivers\Object\Printer\x64\PCL”

(where “D” is the drive letter of your CD-ROM drive)

For more details, refer to:
http://panasonic.co.jp/pcc/cs/en/telecom/mfp-faq.htm

I specified automatic duplex
printing using the printer
driver, but documents are
printed on one side.

Install the optional automatic duplex unit (page 85).

Problem

Cause & Solution

I cannot scan.

When scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.

The unit is in use. Try again later.

There is not enough space on the hard disk. Delete unnecessary files and
try again.

Check the connection between the computer and the unit (page 18, 26).

Restart the computer, and try again.

You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.

I cannot scan in
monochrome.
OR
I cannot scan in color.

To scan in monochrome, press {Black}. To scan in color, press {Color}.

The document is not fed into
the unit when using the unit
as a scanner.

Remove the document in the automatic document feeder and re-insert it.

Even after clicking [Cancel],
scanning continues.

Please wait. It may take a while for the cancel request to be accepted.

Problem

Cause & Solution