Toshiba Canvio Alu User Manual

User’s Manual

EN-6

CANVIO ALU

Q:  Do I need to format my drive after installation?
A:  No, as the drive is already formatted during the manufacturing process.

Q:  Do I need USB drivers for Windows

®

?

A:  No, they are already available with your operating system.

Q:  Can I boot my system from the drive?
A:  No, because Windows

®

 does not support booting from external hard 

drives.

Q:  Why doesn’t the drive need a fan?
A:  The drives are designed to have optimal heat dissipation, and therefore 

no fan is required. This results in a near silent operation.

Q:  Why is the capacity of my drive (as shown in Windows

®

) lower than the 

drives actual stated capacity?

A:  This difference can be explained because of the different methods of 

calculating the capacity.
Hard drive manufacturers calculate on the decimal system, while the 

operating system calculates in the binary system.
Example decimal:
1TB = 1,000GB 
1GB = 1,000MB = 1,000,000KB = 1,000,000,000 bytes
Example binary:
1GB = 1,024MB = 1,048,576KB = 1,073,741,824 bytes
As a result, a 1TB (decimal) hard disk appears in Windows to have just 

931GB (binary).

Q:  Can I use my drive to copy an operating system from one computer to 

another?

A:  No, you must follow the operating system supplier instructions for 

installation. A simple copy does not work.

Q:  Does Toshiba offer a data recovery services?
A:  Yes, Toshiba offers a Data Recovery Service for external hard drives. 

Please check our website 

 for further 

information about this service.