Toshiba L755D User Manual

User’s Manual

8-10

Troubleshooting

For more information, refer to Chapter 4, 

Check the type of CD/DVD you are using. The 

drive supports:
DVD-ROM:

DVD-ROM, DVD-Video

CD-ROM:

CD-DA, CD-Text, Photo CD 

(single/multi-session), CD-ROM 

Mode 1, Mode 2, CD-ROM XA 

Mode 2 (Form1, Form2), Enhanced 

CD (CD-EXTRA), Addressing 

Method 2

Recordable DVD: DVD-R/-R DL, DVD+R/+R DL, 

DVD-RW, DVD+RW, DVD-RAM

Check the region code on the DVD. It must 

match that on the DVD Super Multi drive. Region 

codes are listed in the 

 section 

in Chapter 2, The Grand Tour.

You cannot access 
a CD/DVD/Blu-ray 

Disc™ in the drive

Make sure the drive’s disc tray is securely 

closed.

Press gently until it clicks into place.

Open the disc tray and make sure the 

CD/DVD/Blu-ray Disc™ is properly seated. It 

should lie flat with the label facing up.

A foreign object in the disc tray could block laser 

light from reading the CD/DVD/Blu-ray Disc™. 

Make sure there is no obstruction. Remove any 

foreign object.

Check whether the CD/DVD/Blu-ray Disc™ is 

dirty. If it is, wipe it with a clean cloth dipped in 

water or a neutral cleaner. Refer to the 

 section in Chapter 4 for details on cleaning.

Some CD/DVD/Blu-

ray™ discs run 

correctly, but others do 

not

The software or hardware configuration may be 

causing a problem. Make sure the hardware 

configuration matches your software’s needs. 

Check the CD/DVD/Blu-ray™ discs 

documentation.