Toshiba L755D User Manual

Page of 194
User’s Manual
8-17
Troubleshooting
Modem
When the display panel and an external monitor 
are set to clone mode and they are turned off by 
the timer, the display panel or the external 
monitor may not display when turned on again.
If this occurs, press FN + F5 to re-set the display 
panel and external monitor to clone mode.
Display error occurs
Check that the cable connecting the external 
monitor to the computer is firmly attached.
If you are still unable to resolve the problem, 
contact your reseller, dealer or service provider.
Problem
Procedure
This information is applicable to the models equipped with a built-in 
modem.
Problem
Procedure
Communication 
software can’t initialize 
modem
Make sure the computer's internal modem 
settings are correct - please refer to the Phone 
and Modem Options link within the Windows 
Control Panel.
You can hear a dial 
tone but can’t make a 
call
If the call is going through a Private Branch 
Exchange (PBX), take care to ensure that the 
communication application's tone dial detection 
feature is disabled.
You place a call, but a 
connection can’t be 
made
Make sure that the settings are correct within 
your communication application.
After making a call you 
can’t hear a ring 
Ensure that the communication application's tone 
or pule dialling selection feature is set correctly.
Communication is cut 
off unexpectedly
The computer will automatically cut off 
communication when connection with the carrier 
is not successful for a set time interval - try 
lengthening this time interval within your 
communication application.
A CONNECT display is 
quickly replaced by NO 
CARRIER
Ensure that the communication application's 
error control feature is set correctly.