Philips Screeneo Smart LED Projector HDP1590TV HDP1590TV/10 User Manual

Product codes
HDP1590TV/10
Page of 38
34
Philips · HDP15x0 & HDP15x0TV
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the 
instructions in this user manual (see also the help 
below), follow the steps given here.
Switch the device off using the on/off key on the 
panel control.
Wait at least ten seconds.
Switch the device on using the on/off key on the 
panel control.
If the problem repeats, please contact our technical 
customer service or your retailer.
 
Problems
Solutions
The projector cannot be switched on
Disconnect and Connect the power supply cable and 
try again.
The projector cannot be switched off
Disconnect the power supply cable.
No sound
check that the speaker is activated (Settings /Sound 
setting/Speaker).
Adjust the volume using the 
/
 key on the 
remote control.
No sound from the external connected device
Check the cables to the external device
Set the volume on the external device
Only the original cables from the device manufac-
turer may function
No sound from DVB-T program or external HDMI out-
put device.
Set the audio setting to Multichannel (Raw data) & 
Stereo (PCM).
No sound when you connect your computer via HDMI 
cable
Check that the sound is activated on the computer.
Video display problem when the source is a 3D signal 
from a DVD player.
Check that the 3D mode is activated on the projec-
tor. 
If the DVD player is connected to the projector via 
HDMI, only use the HDMI sockets (1 or 2) located 
on the rear of the device.
Only the initial screen appears and not the image from 
the external device
Check if the cables are connected to the right sock-
ets.
Please check that the external device is switched on
Check if the video output of the external device is 
switched on.
Check that the HDMI source selected on the user 
interface corresponds to HDMI connector where 
the external device is connected.
Only the initial screen appears and not the image from 
the connected computer
Please check that the VGA-output of the computer 
is switched on.
Check if the resolution of the computer is set to 
1280*800(for VGA connection) or 1080P(for HDMI 
connection).
LU UST_EN.book  Page 34  Jeudi, 13. février 2014  3:19 15