Philips HDP1550 HDP1550/F7 User Manual
Product codes
HDP1550/F7
32
Philips · HDP15x0
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device off using the on/off key on the
panel control.
2 Wait at least ten seconds.
3 Switch the device on using the on/off key on the
panel control.
4 If the problem repeats, please contact our technical
customer service or your retailer.
Problems
Solutions
The projector cannot be switched on
•
Disconnect and Connect the power supply cable and
try again.
try again.
The projector cannot be switched off
•
Disconnect the power supply cable.
No sound
•
Check that the speaker is activated (Settings /Sound
setting/Speaker).
setting/Speaker).
•
Adjust the volume using the
/
key on the
remote control.
No sound from the external connected device
•
Check the cables to the external device
•
Set the volume on the external device
•
Only the original cables from the device manufac-
turer may function
turer may function
No sound when you connect your computer via HDMI
cable
cable
•
Check that the sound is activated on the computer.
Video display problem when the source is a 3D signal
from a DVD player.
from a DVD player.
•
Check that the 3D mode is activated on the projec-
tor.
tor.
•
If the DVD player is connected to the projector via
HDMI, only use the HDMI sockets (1 or 2) located
on the rear of the device.
HDMI, only use the HDMI sockets (1 or 2) located
on the rear of the device.
Only the initial screen appears and not the image from
the external device
the external device
•
Check if the cables are connected to the right sock-
ets.
ets.
•
Please check that the external device is switched on
•
Check if the video output of the external device is
switched on.
switched on.
•
Check that the HDMI source selected on the user
interface corresponds to HDMI connector where
the external device is connected.
interface corresponds to HDMI connector where
the external device is connected.
Only the initial screen appears and not the image from
the connected computer
the connected computer
•
Please check that the VGA-output of the computer
is switched on.
is switched on.
•
Check if the resolution of the computer is set to
1280*800 (for VGA connection) or 1080P (for
HDMI connection).
1280*800 (for VGA connection) or 1080P (for
HDMI connection).
LU UST_EN_US.book Page 32 Mercredi, 30. juillet 2014 9:22 09