TP-LINK AV500 TL-WPA4226KIT User Manual

Product codes
TL-WPA4226KIT
Page of 28
 TL-PA4020P 
AV500 2-port Powerline Adapter with AC Pass Through
 
22
 
 
Appendix A: Troubleshooting 
The Troubleshooting provides answers to common problems regarding the Powerline Adapter. 
1. The Power LED 
  does not light up. 
Ans.  Check the following: 
a)  Make sure that the Powerline Adapter is properly plugged into a power outlet. 
b)  Make sure the power outlet is active (working) by plugging another electric device into it. 
c)  Re-plug the Powerline Adapter to the power outlet again. If the Power LED still fails to light up, 
contact your local dealer for technical support. 
2.  The Ethernet LED 
  does not light up. 
Ans.  Check the following:
 
1. 
Make sure that the Ethernet cable (RJ45) is properly connected to the Powerline Adapter’s 
Ethernet port. 
2. 
Make sure that the other end of the Ethernet cable (RJ45) is properly connected to the 
computer LAN card or to you Cable/xDSL Ethernet port. 
3. 
Make sure your computer LAN card is properly installed and configured. 
4. 
Make sure your Cable/xDSL broadband access is working and configured correctly. 
5. 
Contact your local dealer for technical support if the Ethernet LED still fails to light up after the 
above procedures. 
3.  The Powerline LED 
  does not light up. 
Ans.  Check the following: 
1.  Double click to enable the Management Utility and click the “Rescan” tab under the Network 
configuration homepage. The Management Utility will automatically detect all other Powerline 
Adapter on your power line network. 
2.  Try to plug a second Powerline Adapter into a nearby power outlet and check whether the 
Powerline LED lights up or not.   
3.  Contact your local dealer for technical support if the Powerline LED still fails to light up after the 
above procedures.