Westinghouse CONTRACTOR SERIES 10KPRO FULLY FEATURED Owner's Manual
50
TROUBLESHOOTING
TROUBLESHOOTING
!
WARNING
Before attempting to service or
troubleshoot the generator, the owner
or service technician must first read
the owner’s manual and understand
and follow all safety instructions.
Failure to follow all instructions may
result in conditions that can lead to
voiding of the EPA certification or
product warranty, serious personal
injury, property damage or even death.
troubleshoot the generator, the owner
or service technician must first read
the owner’s manual and understand
and follow all safety instructions.
Failure to follow all instructions may
result in conditions that can lead to
voiding of the EPA certification or
product warranty, serious personal
injury, property damage or even death.
PROBLEM
POTENTIAL CAUSE
SOLUTION
Engine is running, but no
electrical output.
electrical output.
1.
Circuit breakers are tripped.
1.
Reset the circuit breakers and check for overload
condition (see page 30).
condition (see page 30).
2.
The ground fault sensor is
tripped.
tripped.
2.
Reset the ground fault sensor (see page 46).
3.
The power cord’s plug
connector is not fully engaged
in the generator’s outlet.
connector is not fully engaged
in the generator’s outlet.
3.
Verify plug connector is firmly engaged in the
generator’s outlet. If using the 240V outlet, make sure
plug connector is rotated 1/4 turn in the clockwise
direction.
generator’s outlet. If using the 240V outlet, make sure
plug connector is rotated 1/4 turn in the clockwise
direction.
4.
Faulty or defective power cord
4.
Replace power cord.
5.
Faulty or defective electrical
appliance
appliance
5.
Try connecting a known good appliance to verify the
generator is producing electrical power.
generator is producing electrical power.
6.
If trying 1-5 above does not
solve the problem, the cause
might be the generator has a
fault.
solve the problem, the cause
might be the generator has a
fault.
6.
Take the generator to your nearest authorized
service dealer.
service dealer.
Engine will not start or
remain running while trying
to start.
remain running while trying
to start.
1.
Fuel shutoff valve is in the OFF
position.
position.
1.
Move the fuel shutoff valve to the ON position (see
page 31).
page 31).
2.
Generator is out of gasoline.
2.
Add gasoline to the generator (see page 28).
3.
Fuel flow is obstructed.
3.
Inspect and clean fuel delivery passages.
4.
Starting battery may have
insufficient charge
insufficient charge
4.
Check battery output and charge battery as
necessary.
necessary.
5.
Dirty air filter
5.
Inspect and replace the air filter (see page 39).
6.
Low oil level shutdown switch
is preventing the unit from
starting.
is preventing the unit from
starting.
6.
Check oil level and add oil if necessary (see pages
35 and 36).
35 and 36).
7.
Spark plug boot is not fully
engaged with the spark plug tip.
engaged with the spark plug tip.
7.
Firmly push down on the spark plug boot to ensure
the boot is fully engaged (see page 42).
the boot is fully engaged (see page 42).
8. Spark plug is faulty.
8.
Remove and check the spark plug. Replace if faulty
(see page 42).
(see page 42).
9.
Stale fuel
9.
Drain fuel and replace with fresh fuel (see page
28).
28).
10. If trying 1-9 above does not
solve the problem, the cause
might be the generator has a
fault.
might be the generator has a
fault.
10. Take the generator to your nearest authorized
service dealer.