Bertazzoni 30 Double Oven XV Owner's Manual

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TROUBLESHOOTING GUIDE 
OVEN PROBLEM 
POSSIBLE CAUSES AND/OR REMEDY 
Oven does not function 
Range is not connected to electrical power. Ask a professional to 
check power circuit breaker, wiring and fuses. 
Self-clean cycle does not activate  Door is not shut tight and door latch cannot lock 
Door does not open 
Oven is still in self-clean mode. Door latch will release when safe 
temperature is reached. 
Oven light does not work 
Light bulb is burned out. 
Oven is not connected to power. 
Clean cycle is on. 
Oven door is locked and will not 
release after cooling 
Turn the oven off at the circuit breaker and wait 5 minutes. Turn 
breaker back on. The oven should reset itself and will be operable. 
Oven is not heating 
Check the circuit breaker or fuse box to your house. 
Make sure there is proper electrical power to the oven. 
Make sure the oven temperature has been selected. 
Oven light is not working properly  Replace or reinsert the light bulb if loose or defective. 
Oven light stays on 
Check for obstruction in oven door. Check to see if hinge is bent. 
Cannot remove light cover 
There may be debris/spillage around the lens cover. Wipe lens cover 
area with a clean dry towel prior to attempting to remove the lens 
cover. 
Broil does not work 
Temperature control knob is rotated too far past broil position 
(500°F); PRE-HEATING indicator will light intermittently 
PRE-HEATING indicator lights up 
intermittently and sound alarm on 
This is a FAULT alarm indicating the failure of the cooling fan/s. Try 
resetting by turning both selectors to the OFF position. If the error is 
not repaired, call a qualified technician for diagnosis and repair. If not 
repaired, this error indicator will appear again within 10 seconds once 
the oven is activated in any functions for which cooling fans are 
required to operate, preventing the use of the oven. Set both 
selectors to OFF position and call a qualified technician for repair. 
HEATING indicator light turned 
on intermittently and with sound 
alarm on 
This is a FAULT indicating failure of the oven sensor temperature 
probe; in this case cooling fans will start automatically. To reset, 
switch both selector to the OFF position.  To stop buzzer and light 
indicator, disconnect the appliance from the main electrical supply 
and call a qualified technician for repair. 
CLEAN indicator light on 
intermittently and sound alarm on 
Electrical power failure happening during cleaning cycle operation; 
cleaning cycle interrupted; cooling fans remains both activated; the 
error will be reset by putting two selectors in OFF position; repeat 
cleaning cycle if needed after 3-4 hours. 
CLEAN indicator light turned on 
intermittently, sound alarm off 
Interruption/Stop of an incomplete cleaning cycle due to a intentional 
or accidental displacement of one of the two oven selectors from 
CLEAN position during cleaning cycle operation; put both selectors in 
OFF position, wait that door latch unlocks the door when oven 
temperature is dropped below 500°F(260°C) and then re-select a 
desired oven function. 
PRE-HEATING indicator light on 
intermittently, sound alarm on 
Wrong temperature knob selection in oven functions BROILER or 
CONVECTION BROILER (temperature knob positioned not at 500°F 
position, over Tmax or under 450°F position); select OFF position 
and then 500°F on temperature selector; 
Or 
Wrong temperature knob selection for oven functions BAKE, 
CONVECTION BAKE; TURBO, CONVECTION (temperature knob 
positioned over Tmax=500°F position); select OFF position and then 
the desired temperature under Tmax position on temperature 
selector.