Sunfire TGP-5(E) User Manual

Page of 61
User's Manual
53
APPENDIX
No Tone Controls
• They will not work if you are us-
ing the 8-CH input, Source Direct 
mode, or in Zone 2.
No Dolby Digital, DTS play back
• See page 44
• Make sure your player's digital 
output is set to BITSTREAM for 
Dolby Digital or DTS. This is often 
a player's setup menu item, not the 
disc's menu.
• Some discs are available with a 
number of different options, such 
as Dolby Digital or Dolby Pro 
Logic. Make sure that you have 
selected the correct mode from 
your player’s menu.
• Only digital inputs will work for 
these modes. Check that your 
player's digital output is con nect ed 
to the appropriate corresponding 
digital input on your TGP-5.
• There is no AC-3 RF input connec-
tion for LaserDisc players. You will 
need an external RF demodulator.
• Look for the Dolby Digital or DTS 
Logo on the source program’s box 
or sleeve.
• Check the calibration procedure 
from time to time. This is an 
ex cel lent way of checking that all 
speakers are working correctly.
Noise bursts are heard when 
DTS en cod ed CDs or LDs are 
played
•  Compressed DTS data uses the 
normal digital audio tracks of CDs 
and LDs. This analog noise may 
be heard in your system before the 
DTS digital signal is locked on, or it 
may appear as a back ground hiss.
• To reduce or prevent this noise, 
disconnect any analog con nec tions 
to your CD or LD players. Just use 
the Digital connections.
No On Screen Display 
• See page 30
• Press the remote's MENU but-
ton to activate the OSD. It should 
be present even when no video 
source has been selected.
• There is no pop-up text for compo-
nent video connections, but there 
is full-page OSD.
On Screen Display fl ickers when 
engaged
• One of the features of the TGP-
5 is that its OSD circuit is not in 
the video signal path all the time. 
This allows for the best possible 
video quality. When OSD pop up 
text appears, or the Main OSD 
menus are engaged, there can be 
a slight fl icker as the OSD circuit is 
switched in. Page 37 shows how to 
engage or disable some of the pop 
up items.
Sound drops out with CD or 
DVD playback
• Make sure the disc is not dirty or 
scratched.
• Some inexpensive players and 
changers tend to mistrack more 
often, causing dropouts with an 
external DAC.
Remote won’t Learn
• See page 28
• Make sure you are pointing the 
original remote into the re ceiv ing 
window of the Sunfi re remote. This 
is located on the top edge of the 
remote.
• Try touching and holding the fi rst 
button to be learned.
• Do not do the learn procedure in 
bright lighting or sunlight.
• Make sure the Sunfi re remote is 
correctly in its LEARN mode.
• Try varying the distance be tween 
the remotes from 1 to 2 inches, 
and see if the learn pro ce dure 
improves.
Remote will not work
• See pages 25-29
• Make sure the batteries are not 
dead, or installed incorrectly.
• Make sure the remote is set on the 
correct device display for the com-
 po nent you are trying to control.
• Make sure that the buttons have 
not been erased or learned over. 
• Make sure that the TGP-5 front 
panel receiver window is not ob-
structed.
• Check that the front or rear IR 
receivers have not been turned off 
in the OSD CONTROL menu.
Zone 2 does not work
• See page 47
• Zone 2 is set "disabled" from the 
factory, so you must use the OSD 
Zone 2 menu on page 36 to enable 
it when you are ready to use it. 
This enables Zone 2, but it does 
not turn it on. 
• Once Zone 2 is enabled, use the 
remote control's Zone 2 device 
button, followed by the Power 
button to turn Zone 2 on. Alterna-
tively, press the front panel Zone 2 
button, followed by the main Power 
button.
• The front panel (left hand side) 
Zone 2 Power light will be on when 
the zone is active (i.e. engaged 
and on). The Zone 2 Adjust light 
turns on when the zone is being 
adjusted. For example, if you turn 
Zone 2 on with the remote, and ad-
just the volume, Zone 2's volume 
changes, and the Zone 2 Adjust 
light will be on.
Zone 2 does not play digital 
inputs
Zone 2 can play analog sources 
independent of what is playing in the 
Main Zone. It cannot play from a 
digital-only source unless that input 
is selected and playing in the Main 
Zone. To play a source such as a DVD 
player in Zone 2 independent of the 
Main Zone, make sure you connect 
the player's L/R analog audio output 
to the TGP-5.
TGP-5 does not respond to any 
controls
• Unplug AC power momentarily, 
and press Power to turn back on
• If this does not work, try the reset 
procedure on the next page.