Uniden APPCAM25HD Owner's Manual

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TROUBLESHOOTING
Before going through these troubleshooting procedures, verify that you have 
the most current version of this manual. Go to www.uniden.com and select 
Owner’s Manuals from the Support tab’s drag-down list.  Navigate to your 
model’s manual and open it. Check the issue and date on the front cover.
HOW TO IMPROVE THE WIRELESS SIGNAL QUALITY
If possible, remove obstacles in between camera and receiver that might reflect 
the signal. These could include furniture, cabinets, and walls. If the wireless 
signal is not improved, relocate the camera closer to the receiver.
If...
Try this...
The app cannot find 
the camera
• Make sure your network supports DHCP protocol.
• Make sure that the DHCP option is turned on.
• Make sure the camera and your mobile device connect 
to the same WiFi router.
• Make sure the WiFi router is activated.
• Make sure the camera is properly powered on.
• Use the “ADD CAMERA” function to manually add the 
camera.
The camera does 
not find the router 
to connect to
• Make sure you selected the correct router in the Manage 
WiFi Network box. 
• Make sure you entered the correct password for the 
router you selected in the Manage WiFi Network box.