StorageTek Host Software Component 6 User Manual
Chapter 5. Problem Determination, Diagnostics, and Recovery 409
1st ed., 6/30/04 - 312579601
- details of problem circumstances
• STKACS abend
- VMDUMP (process with SLUIPCS), CONSLOG, VMFSVLOG (refer to
‘‘Dump Processing’’ on page 5-35)
• problems relating to HSC utilities
- utility SLKJCL
- utility output (SLSPRINT)
- dump data if applicable
- STKACS CONSLOG
- utility output (SLSPRINT)
- dump data if applicable
- STKACS CONSLOG
• problems relating to CP
- VM operator console log
- STKACS CONSLOG
- EREP or PM2 reports for failing period
- trace data may be required (virtual and real)
- system configuration information
- dump data may be required
- STKACS CONSLOG
- EREP or PM2 reports for failing period
- trace data may be required (virtual and real)
- system configuration information
- dump data may be required
• problems relating to PROP message intercept
- PROP console log
- STKACS CONSLOG
- copy of execs and action table
- STKACS CONSLOG
- copy of execs and action table
• problems relating to HSC control data set
- copy of CDS
- DASD configuration information (VM directory, ACS SYSPROF, ACS
- DASD configuration information (VM directory, ACS SYSPROF, ACS
SLKJCL)
- STKACS CONSLOG (from all hosts if sharing DASD)
- LIBGEN
- CP and SCP trace data (virtual and real)
- LIBGEN
- CP and SCP trace data (virtual and real)
• problems relating to TMI (TMS interface)
- STKACS CONSLOG
- TMS console log (if VMTAPE, ensure that TMSG is on)
- VM/HSC SCP trace
- TMS console log (if VMTAPE, ensure that TMSG is on)
- VM/HSC SCP trace
• problems relating to installation
- console log of virtual machine
- STKACS CONSLOG, VMFSVLOG
- ACS SYSPROF, ACS SYSDEF, ACS SLKJCL
- VM directory entries
- DASD configuration
- additional information as needed.
- STKACS CONSLOG, VMFSVLOG
- ACS SYSPROF, ACS SYSDEF, ACS SLKJCL
- VM directory entries
- DASD configuration
- additional information as needed.