Schlage BIXOLON SRP-275 User Manual

 

 
This chapter gives solutions to some printer problems you may have. 

 

The printer stops all printer operations for the selected paper section, goes off line, and the ERROR LED 

blinks when an error is detected. 

 

Rear cover open error 
(When recoverable   
Error is selected)(*1) 

The rear cover is opened
 when printing 

Recovers automatically 
when the rear cover is   
closed. 

Print head   
temperature error(*2) 

The temperature of the 
print head is extremely 
high. 

 200ms 

 

Recovers automatically 
when the print head   
cools. 

 

  NOTES 

(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover open status) is 

off, the error hasn’t occurred but there is a “paper end error” instead. If MSW8-8 is off, this error is 
handled as an automatically recoverable error. 

(*2) Print head temperature error is not abnormal. 
 

• Recoverable errors 
When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the 
error by receiving an error recovery command without turning off the power. 

Rear cover open error 
(*1) 

The rear cover is opened 
when printing. 

 200ms 

 

Recovers automatically   
when the rear cover is 
closed. 

Auto cutter error 
(Type C only) 

The auto cutter does not 
work correctly. 

 

Recovers by error 
recovery command. 

Home position 
detection error (This 
is “Mechanical error”) 

The home position 
cannot be detected due 
to a paper jam. 

 

Recovers by error   
recovery command. 

 

  NOTES 

(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover open status) is 

off, the error hasn’t occurred but there is a “paper end error” instead. If MSW8-8 is off, this error is 
handled as an automatically recoverable error.