Power Sentry COMPASS 4 User Manual

 

Newpoint Technologies, Inc.  COMP-USER-006 
Salem, NH 03079  Rev. 3.2 –01/31/01 

73

 

 
 
The first display will show what hardware is connected to the IDE 
bus, such as hard drive, tape drive and CD-ROM. If the hard drive 
does not appear on this list, its IDE connection should be checked 
and it may require a replacement. Contact Newpoint technical 
support at +1 603 898-1110 or 

.  

 
If the hard drive is shown on the list, but the computer fails to boot 
the NT operating system, reload the NT operating system from CD-
ROM and Compass from backup tape. 
 
 

If the Console on the M&C (Monitor & Control) computer cannot 
communicate with the node, either the Compass software is down or 
the network connection is broken. Try to start Compass from the 
Administrator. If the Administrator cannot connect to the node 
computer, the network is the problem. Check the network 
connections between the two computers. If both connections appear 
to be normal, try rebooting both machines. If the communications 
continue to fail, connect a keyboard and monitor to the node 
computer and follow the suggestions above in Computer Failure. 
 
 

If changes to the Compass configuration or filesystem cause a failure 
of the software, try restoring the configuration or filesystem 
manually. If this cannot be done, restore the M&C software from a 
backup tape. 
 
 

If a computer fails to boot up, it could be that the 
monitor or keyboard is not plugged into the 
computer. Check these connections and reboot the 
computer.