Toshiba SATELLITE P500 User Manual

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If Something Goes Wrong
Printer problems
Never swap modules when the computer is in Hibernation or Sleep 
mode. This is known as “warm swapping” and is not supported. For 
more information on Hibernation and Sleep modes see 
The system does not recognize your ExpressCard
®
.
Refer to the ExpressCard
®
 documentation.
Removing a malfunctioning card and reinstalling it can correct 
many problems. 
An ExpressCard
® 
error occurs.
Reinsert the card to make sure it is properly connected.
If the card is attached to an external device, check that the 
connection is secure.
Refer to the card’s documentation, which should contain a 
troubleshooting section.
Printer problems 
This section lists some of the most common printer problems.
The printer will not print.
Check that the printer is connected to a working power outlet, 
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not 
start printing when there are just two or three sheets of paper left in 
the tray.
Make sure the printer cable is firmly attached to the computer and 
the printer.
Run the printer’s self-test to check for any problem with the printer 
itself.
Make sure you installed the proper printer drivers as shown in 
 or in the instructions that came 
with the printer.
You may have connected the printer while the computer is on. 
Disable Sleep mode, turn off the computer, and turn off the printer. 
Turn the printer back on, make sure it is online, and then turn the 
computer back on.
Try printing another file. For example, you could create and attempt 
to print a short test file using Notepad. If a Notepad file prints 
correctly, the problem may be in your original file.