Toshiba SATELLITE P500 User Manual

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If Something Goes Wrong
DVD operating problems
Use the PING command to verify a connection to the gateway 
at 192.168.1.1 (a default gateway for most wireless routers).
1
Click Start to open the Start menu.
2
Type 
Cmd
 in the Search programs and files field.
3
Enter 
PING 192.168.1.1
 at the command prompt, and press 
Enter
.
If “Request Timed Out” or another error message appears in 
response, then the problem is probably Wi-Fi
®
-related.
If you have enabled any security provisions (closed system, 
MAC address filtering, Wired Equivalent Privacy [WEP], etc.), 
check the access point vendor's Web site for recent firmware 
upgrades. Problems with WEP keys, in particular, are 
frequently addressed in new firmware releases.
The Windows
®
 operating system wireless management 
facility does not work.
If you are using an external Wi-Fi
®
 adapter (an ExpressCard
®
, USB 
adapter, or other variety), check if the adapter comes with its own 
management utility. If it does, the utility may be disabling the 
Windows
®
 operating system wireless management facility, in which 
case you must use the adapter's management utility. If the 
documentation that accompanies the adapter does not provide 
enough information to determine if this is the case, contact that 
vendor's support group for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix 
the problem yourself. 
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your computer to view 
DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried 
several discs and all fail, consider sending your drive to an 
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical drive by 
clicking Start, and then Computer. The optical drive should 
appear in the list.