Quatech Serial Device Server User Manual

OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, QUATECH IS NOT LIABLE 

OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR 
AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS UNDER THIS 

AGREEMENT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF 

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR 
EXCLUSION MAY NOT APPLY TO YOU. 
Please complete the following information and retain for your records: 

 
DATE OF PURCHASE: 

 

____________________________ 

MODEL NUMBER: 

(see identification label on bottom of SDS for model number or  
Identifying Quatech’s SDS product line for model descriptions) 

 

□

 SSE-100D/M 

□

 DSE-100D/M 

□

 QSE-100D/M 

□

 ESE-100D/M 

□

 SSE-400D/M 

□

 DSE-400D/M

 

 

□

 QSE-400D/M 

□

 ESE-400D/M 

□

 SSEW-100D 

□

 DSEW-100D 

□

 QSEW-100D 

□

 ESEW-100D

 

 

 

PRODUCT DESCRIPTION: 

Serial Device Server 

SERIAL 

NUMBER: 

  ____________________________ 

All products returned to Quatech for either warranty or non-warranty repair MUST be assigned a 

Returned Material Authorization (RMA) number prior to shipment. This RMA number must be 
clearly marked on the exterior of the product’s return packaging and in any correspondence to 

ensure proper routing and prompt attention. To obtain an RMA number, contact Quatech Technical 

Support Department at 1-800-553-1170 or submit the on-line form at: 

. In order to prevent damage to returned merchandise 

during shipment, please package electronic components in anti-static/shock proof materials.  
For warranty repair/returns, please have the following information available when contacting the 
Technical Support department: 

1.  Model number and serial number of the product under warranty 

2.  Repair instructions and/or specific description of the problem 

For non-warranty repairs or upgrades, contact the Technical Support department for current 

repair charges and please have the following information available: 

1.  Purchase order number to cover the cost of the service 
2.  Model number and serial number of the product 
3.  Repair or upgrade instructions relative to the product