Kenwood DDX371 Owner's Manual

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64
 

USB
“ Reading...” does not disappear from the screen.
•  Turn the power off and on again.
While playing a track, sound is sometimes 
interrupted.
•  The tracks are not properly copied into the USB 
device. Copy tracks again, and try again.
 

iPod/iPhone
No sound comes out of the speakers.
•  Disconnect the iPod/iPhone, then connect it again.
•  Select another source, then reselect “iPod”.
The iPod/iPhone does not turn on or does not 
work.
•  Check the connecting cable and its connection.
•  Update the firmware version.
•  Charge the battery.
•  Reset the iPod/iPhone.
Sound is distorted.
•  Deactivate the equalizer either on this unit or the 
iPod/iPhone.
 A lot of noise is generated.
•  Turn off (uncheck) “VoiceOver” of the iPod/iPhone. 
For details, visit <http://www.apple.com>.
No operations are available when playing back a 
track containing Artwork.
•  Operate the unit after the Artwork is loaded.
Sound does not synchronize with the video.
• Select [iPod] for <AV Input>. (Page 47)
Videos cannot be played.
•  Connect with USB Audio and Video cable 
   KCA-iP202. Other cables cannot be used.
• Select [iPod] for <AV Input>. (Page 47)
No sound of videos comes out.
•  Connect with USB Audio and Video cable 
   KCA-iP202. Other cables cannot be used.
• Select [iPod] for <AV Input>. (Page 47)
 

 Tuner
 AME automatic presetting does not work.
•  Store stations manually. (Page   22   )
Static noise while listening to the radio.
•  Connect the antenna  firmly.
 

 AV-IN1/AV-IN2
No picture appears on the screen.
•  Turn on the video component if it is not on.
•  Connect the video component correctly.
• When “AV-IN2” is selected as the source, set <AV 
Input> to [AV-IN].
 

HD Radio reception
Sound quality changes when receiving HD Radio 
stations.
•  Fix the reception mode either to [DIGITAL] or 
[ANALOG]. (Page 24)
No sound can be heard.
•  HD Radio reception mode is not appropriate. 
Select appropriate mode from [DIGITAL]
[ANALOG] or [AUTO].
 

Pandora (Only for  DDX771/DDX491HD/
DDX471HD/DDX371/DDX310BT/
DDX271 )
The Pandora application does not work.
•  The Pandora application on your iPod touch/
iPhone/Android/BlackBerry is not the latest 
version. Update the application.  
 

Bluetooth (Only for   DDX771/
DDX491HD/DDX471HD/DDX371/
DDX310BT/DDX3071BT  )
Phone sound quality is poor.
•  Reduce the distance between the unit and the 
Bluetooth mobile phone.
•  Move the car to a place where you can get a better 
signal reception.
The sound is interrupted or skipped while using a 
Bluetooth audio player.
•  Reduce the distance between the unit and the 
Bluetooth audio player.
•  Disconnect the device connected for Bluetooth 
phone.
•  Turn off, then turn on the unit.
•  (When the sound is not yet restored) connect the 
player again.
The connected audio player cannot be 
controlled.
•  Check whether the connected audio player 
supports AVRCP (Audio Video Remote Control 
Profile).
Bluetooth device does not detect the unit.
•  Search from the Bluetooth device again.
REFERENCES
DDX_Entry_K.indb   64
2013/11/01   16:11