Multi-Tech Systems FaxFinder V.34 Fax Servers FF Model Series User Manual

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Chapter 2: FaxFinder Client Software Configuration 
the sake of simplicity and convenience) to use the same Username and Password for all FaxFinder 
units.   
NOTE:
  The Username entered here must match the entry used in the “User ID” field of the Phone 
Book
 screen in the FaxFinder Server Software.  The password entered here must match 
the password entered for this client in the Password Administration screen in the 
FaxFinder Server software. 
Click OK
4. A new FaxFinder entry should appear on the “Device Status” tab of the FaxFinder Fax Client 
Software
 screen.   
 
The status of the newly registered FaxFinder unit should momentarily go from “Logging in” to “Idle.”   
If it goes to Login Failure, then one of two things is wrong: 
a. The IP address or domain name is wrong. If that is the case, delete that entry (by right-clicking 
DELETE
), and enter a new one; otherwise, 
b. The Username/Password combination may be wrong.  Verify that the client Username/Password 
combination (accessible by right-clicking and selecting Properties on the FaxFinder listed in the 
Device Status tab of the client software) matches the User ID/Password combination assigned to 
the client-user by the FaxFinder Administrator. 
 
Multi-Tech Systems, Inc. 
FaxFinder Client User Guide 
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