Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1377

Intercom 

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Distributed Communications System (DCS)

If the DEFINITY ECS has both DCS and ISDN displays, the ICLID 
information displays in DCS formats.

If you have users who call each other frequently, you can help them communicate 
more quickly. With the intercom feature, you can allow one user to call another 
user in a predefined group just by pressing a couple of buttons. You can even 
administer a button that always calls a predefined extension when pressed.

You control which phones can make intercom calls to each other by putting them 
in groups called “intercom groups.” Once a set of phones have been added to the 
group, you allow users to make intercom calls by administering one or both of the 
following feature buttons on their phones:

Phones with one or both of these features can belong to the same group.

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You can create up to 32 intercom groups on one DEFINITY ECS.

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Each group can have up to 32 extensions in it.

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It’s OK to assign the same extension to different groups.

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Intercom calls are only possible between extensions in the same group.

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Any group member with a feature button for dial intercom can make an 
intercom call to any other member in the group.

Automatic 
Intercom

This button always calls one predefined phone in the 
same intercom group when pressed. You specify the 
destination extension for this button.

Dial Intercom

This button allows users in an intercom group to call 
anyone else in the same group. The caller lifts the 
handset, presses the Dial Intercom button, then dials a 1- 
or 2- digit code for the extension they want to reach.