Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Page of 1707
DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Features and technical reference 
1467
Remote Access 
20
system does not have access to the calling (outside) number, Ringback Queuing 
and Automatic Callback cannot be used on a Remote Access call. Also, any 
feature requiring recall dial tone (for example, Hold and Transfer) cannot be 
accessed remotely.
Read the information in 
‘‘Security’’ on page 1468
 before administering this 
feature.
!
SECURITY ALERT:
Lucent Technologies has designed the Remote Access feature incorporated 
in this product that, when properly administered by the customer, enables the 
customer to minimize the ability of unauthorized persons to gain access to 
the network. It is the customer’s responsibility to take the appropriate steps 
to properly implement the features, evaluate and administer the various 
restriction levels, protect access codes, and distribute them only to 
individuals who have been advised of the sensitive nature of the access 
information. Each authorized user should be instructed on the proper use 
and handling of access codes.
In rare instances, unauthorized individuals make connections to the 
telecommunications network through use of remote-access features. In such 
an event, applicable tariffs require that the customer pay all network charges 
for traffic. Lucent Technologies cannot be responsible for such charges, and 
does not make any allowance or give any credit for charges that result from 
unauthorized access.
Detailed description
Remote Access provides you with access to the system and its features from the 
public network. This allows you to make business calls from home or use 
Recorded Telephone Dictation Access to dictate a letter. If authorized, you can 
also access system features from any on-site extension.
With Remote Access, you can dial into the system using Direct Inward Dialing 
(DID), Central Office (CO), Foreign Exchange (FX), or 800 Service trunks. When 
a call comes in on a trunk group dedicated to Remote Access, the system routes 
the call to the Remote Access extension you have assigned. If DID is provided and 
the Remote Access extension is within the range of numbers that can be accessed 
by DID, Remote Access is accessed through DID. 
Upon access to the feature, you hear system dial tone. If you have administered 
your system to require a barrier code or authorization code, the system requires 
you to enter it now. When you enter the required codes, the system generates dial 
tone. You can now place local or long-distance calls as allowed.