Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Index
IN-18
usage allocation plans (UAP)
,
1299
user defined language displays
,
1138
user-defined language
Leave Word Calling (LWC)
,
1408
users
nonsuperuser
,
6
superuser
,
6
V
VDN in a Coverage Path (VICP), call
coverage
,
1212
Vector Directory Number (VDN)
,
167
Vector Routing Table
screen, see DEFINITY ECS Guide to ACD
Call Centers
Vector Routing Table, see DEFINITY ECS Guide
to ACD Call Centers
Vectors and VDNs
adding a VDN
,
168
commands
,
1046
deleting a step
,
166
description
,
167
diagnosing a vector problem
,
166
inserting a step
,
165
list of options
,
164
managing
,
157
messages
,
162
playing an announcement
,
160
queueing calls
,
160
redirecting calls
,
163
screen
,
1033
security alert
,
157
,
168
time-of-day routing
,
161
VDN commands
,
1064
viewing VDNs
,
169
VIAS, see Visually Impaired Attendant Service
video conferencing
video conferencing
,
231
view button
,
63
visual alerting
,
1313
Visually Impaired Attendant Service
(VIAS)
,
1151
voice mail security
,
1578
voice mailbox passwords
,
1578
voice message retrieval, description
,
1573
voice messaging systems
,
1576
voice paging over loudspeakers
fixing problems
,
377
setting up
,
375
voice terminals, see phones
VuStats button
VuStats button
,
78
VuStats Display Format
screen, see DEFINITY ECS Guide to ACD
Call Centers
W
warning and conference tones
,
1485
WATS trunks
adding
,
340
description
,
1568
whisper paging
,
79
,
384
,
1582
Wideband Support Options
screen
,
769
Wideband Switching
administering
,
432
,
1587
applications
,
1587
blocking prevention
,
431
,
1599
channel allocation
,
422
,
1588
channel service unit
,
425
data backup connection
,
426
,
1592
data service unit
,
425
description
,
421
,
1587
direction of trunk/hunting within
facilities
,
428
,
1594
endpoint applications
,
424
,
1589
examples
,
1592
facility lists
,
427
,
1593
glare prevention and resolution
,
431
,
1597
H0 channels
,
429
,
1595
H11 channels
,
1594
H11channels
,
428
H12 channels
,
429
,
1595
high-speed video conferencing
,
1592
ISDN-PRI terminal adapters
,
424
ISDN-PRI trunk groups and channel
allocation
,
427
ISDN–PRI trunk groups and channel
allocations
,
1593
line-side (T1 or E1) facility
,
425
N x DS0 channels
,
430
,
1596
networking
,
427
nonsignaling configurations
,
1591
port network (PN) preferential trunk
routing
,
1594
PRI-endpoints
,
424
primary data connectivity
,
426
scheduled batch processing
,
426
typical uses
,
423
,
1589
universal digital signaling level 1 circuit
pack
,
424
wideband access endpoint
,
425
work code button
,
79
world class BRI data module
,
405
World Class Tone Detection
,
1601