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Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

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DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Handling incoming calls 
166
Managing vectors and VDNs 
7
Deleting a step
To delete vector step 5 from vector 20:
1. Type 
change vector 20
 and press 
RETURN
.
The 
Call Vector
 screen appears.
2. Press 
EDIT
.
3. Type 
d
 followed by a space and the number of the step you want to delete.
In our example, type 
d 5
.
Tip:
You can delete a range of vector steps. For example, to delete steps 2 
through 5, type 
d 2-5
 and press 
ENTER
.
4. Press 
ENTER
 to save your changes.
Tip:
When you delete a vector step, the system automatically renumbers 
the rest of the vector steps and all references to the vector steps. The 
switch inserts a “*” when the numbering needs more attention.
More information
Refer to DEFINITY ECS Call Vectoring/EAS Guide or DEFINITY BCS and 
Guestworks Call Vectoring Guide or DEFINITY BCS and Guestworks Call 
Vectoring/EAS Guide for more information.
Automated Attendant competes with several features for ports on the Call 
Classifier — Detector circuit pack or equivalent. Refer to DEFINITY ECS System 
Description for more information on the circuit pack.
Fixing problems
If there is a problem with a vector, the switch records the error as a vector event. 
Vector events occur for a number of reasons including problems with a trunk, full 
queue slots, or the vector reaching the maximum 1000 steps allowed.
Use 
display events
 to access the Event Report screen and see the event record. 
Use the event record to see why the vector failed.
To view the Event Report:
1. Type 
display events
 and press 
RETURN
.
The Event Report screen appears.