Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Contents
iv
■
Administering treatment for denied calls
26
■
Setting up Music-on-Hold
27
■
Providing service for multiple tenants
29
■
Receiving notification in an emergency
31
■
Notifying a digital pager of an emergency
34
■
Other useful settings
35
3
Managing phones
37
■
Adding new phones
37
■
Using templates to add phones
41
■
Using an alias
42
■
Customizing your phone
43
■
Upgrading phones
44
■
Swapping phones
45
■
Using TTI to move phones
46
■
Removing phones
49
■
Adding a fax or modem
51
■
Adding a DEFINITY IP Softphone
52
4
Managing phone features
57
■
Adding feature buttons
57
■
Telephone feature buttons
58
■
Adding abbreviated dialing lists
79
■
Setting up bridged call appearances
84
■
Setting up Terminal Self Administration
87
5
Managing your attendant consoles
91
■
Overview
91
■
Adding an attendant console
95
■
Attendant console feature buttons
97
■
Removing an attendant console
104
■
Setting console parameters
105
■
Providing backup for an attendant
106
6
Managing displays
109
■
Displaying caller information
109
■
Displaying ANI calling party information
109
■
Displaying ICLID Information
110