Hughes DIRECWAY DW4020 User Manual

This manual describes installing and servicing the DIRECWAY

®

 

DW4020 terminal. It addresses installers, network system 
engineers, and network operators who install, commission, 
operate, and maintain the system. 

The DW4020 is installed by professional telecommunications 
installers. This product cannot be installed by the end user.

There are four primary audiences:

• HNS Installers – at this time, only HNS installers will install 

this product.

• Installer trainers, who prepare separate instructions for the 

installers. 

• Call center operators, who respond to user’s calls. 
• Call center trainers, who train call center operators. 

This manual is organized into the following chapters.  Major 
changes from Revision 1 are identified.

Chapter 1 - Introduction gives an overview of the DW4020 and its 
components.  The description of IP addressing is moved to an 
appendix. 

Chapter 2 - Installing the indoor equipment provides information 
regarding installing and configuring the DW4020. The "modem" 
method using Websetup is documented.  The "manual" method 
using the serial port is moved to an appendix.  

Chapter 3 - The User Interface provides information about the 
new browser-based interface.  The interface reports performance 
data and information for configuring operating systems network 
settings.

Chapter 4 - DW4020 LEDs and troubleshooting described LED 
activity and troubleshooting stratetgies.

There is also a safety summary, glossary, list of abbreviations and 
acronyms, appendices, and index.