Hughes DIRECWAY DW4020 User Manual

If the Gateway is configured correctly for outroute reception and 
SQF is greater than 30, it will acquire the outroute. As soon as the 
Gateway acquires the outroute, it begins to look for the Hub 
Server in the data stream to perform software download.

1. To monitor software download (SDL) progress, enter f at the 

 prompt to select 

.

2. The following message is displayed at the bottom of the 

screen:

SDL Initialization complete. Awaiting first heartbeat msg.

This message is dynamically updated. It indicates that SDL 
has started and is waiting to connect with the hub server.

3. If SDL does not progress beyond this message, check the 

following:

• The SDL control channel’s multicast IP address

– Return to the 

.

– Enter 

 to view the current configuration

– Check that the 

SDL Control Channel Multicast Address 

is 

correct. If not, enter the correct address.

• The Ready lights to ensure they are on. See The DW4020 

LEDs on page 86 and Communicating with the Gateway 
through the serial port on page 95.

4. When the Gateway receives a message from the Hub Server, 

the following message is displayed:

Received first heartbeat message.

5. If there is no progress beyond this message, check the return 

path. When operating normally, the following message is 
displayed:

Note:

It may be 20 minutes before the first heartbeat message is 

received.

Received File/Group message. Reconciling files...
MM loading...
IP loading...
...
All files downloaded. Notifying CFM.