HP 20-Feb User Manual

Appendix 

Support Services 199

Appendix B

Service Contracts

Service contracts are available after the first 180 days of your purchase. If you 

choose to purchase one, your warranty will be upgraded. To purchase a 

service contract, or for information on additional options, contact your HP 

sales representative. 

 on page 199 and 

 on page 200 lists post-warranty service 

contracts and upgrade options.

Note

To purchase a service contract, or for more information, contact 

your support or sales representative.

Table 44

Option

Description

01A

Standalone hardware call-to-repair, 6 hour response, 24x7 

coverage

02A

Onsite, same day, 4 hour response

02C

Onsite, next working day response

02G

Onsite, 4 hour response, 24x7 coverage

02L

Onsite scheduled response

02V

6 hour hardware call-to-repair

02X

4 hour hardware call-to-restoration