Creative 2030 User Manual

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Troubleshooting B-1
Troubleshooting
This appendix provides tips and solutions for resolving some of the problems you 
might encounter with the Creative Network Blaster Wireless LAN USB Adapter 2030 
either during installation or normal use.
Problems with 
Wireless LAN 
USB Adapter
Windows does not auto-detect the new USB device and the Add New Hardware 
Wizard dialog box does not appear.
To solve this problem, refer to the following section that corresponds to your 
Windows operating system.
In Windows 98SE/
Me/2000
1. Right-click the My Computer icon on your desktop and select Properties.
2. Click the Device Manager tab.
3. Click the View devices by type option and scroll down. Be sure that you see 
Universal Serial Bus controllers. If it’s not there, refer to your motherboard 
user guide and be sure that your motherboard supports USB.
4. Expand Universal Serial Bus controllers by clicking the plus sign next to it and 
you will see the name of the controller bus and USB Root Hub. Be sure that there 
is no red “X” or yellow “!” next to them. The red “X” or yellow “!” signs indicates 
incorrect or incomplete installation.
5. Click the Remove button to remove the items with the red “X” or yellow “!”
6. Reinstall the drivers for Wireless LAN USB Adapter. For more information, see