Creative 2030 User Manual

Page of 96
Service and Warranty Information E-2
Tech Support
BEFORE YOU CONTACT US
Please fill out the following information and be seated at your computer.
• Model #: _____________Serial # _____________(both found on the back of the 
device)
• Error message on the screen and how it came about: 
_____________________________________________________________________ 
_____________________________________________________________________
_______________________________________________
• Information on the adapter card that conflicts with the product (if applicable): 
_____________________________________________________________________ 
_____________________________________________________________________
_______________________________________________
• Hardware configuration information:  
________________________________________________
• IRQ line: (if applicable): 
__________________________________________________________
• DMA channel used (if applicable):  
__________________________________________________
• Computer type and speed: 
_________________________________________________________
• Type and version of your operating system; Windows 95/98/Me/NT/2000/XP: 
__________________
For comments or questions regarding our technical support, you can also 
contact us at the following address: Creative Labs, Inc., Technical 
Support, 1523 Cimarron Plaza, Stillwater, OK 74075.
If after consulting our online 
help, you still have an 
installation question on a 
Creative product, you may 
contact us by the following 
numbers (please have your 
system hardware and 
operating system configuration 
information and Creative 
product model and serial 
numbers available for the call):  
Telephone (405) 742-6622.