Compex Technologies NetPassage 15B User Manual

Chapter 3 Configuring NetPassage 15B

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Compex NetPassage 15B shares a single Cable or ADSL Internet account with multiple
computers in the network. It supports these broadband Internet connections with
different types of WAN protocol. This includes Dynamic IP, Static IP and PPP over
Ethernet (PPPoE). NetPassage 15B has also been customized to support Big Pond Cable
Internet in Australia and Singtel Magix SuperSurf in Singapore. Successful
configuration of NetPassage 15B to work with your broadband Internet account requires
you to identify the type of broadband Internet connection you have subscribed. Refer to
the following to select the correct WAN type for your broadband Internet subscription.

 i. If you have subscribed to Cable Internet of which your ISP dynamically

assigns IP address to you, please go to Section 3.2.1 titled Cable Internet
with Dynamic IP Assignment.

 ii. If you have subscribed to Cable Internet of which your ISP provides you with

an IP or a range of IP addresses, please go to Section 3.2.2 titled Cable
Internet with Static IP Assignment.

 iii. If you have subscribed to ADSL Internet that requires standard PPP over

Ethernet (PPPoE) for authentication, please go to Section 3.2.3 titled ADSL
Internet using PPPoE.

 iv. If you are a subscriber of Singtel Magix SuperSurf in Singapore, please go to

Section 3.2.4 titled Singapore Singtel Magix SuperSurf.

 v. If you are a subscriber of Big Pond Cable Internet in Australia, please go to

Section 3.2.5 titled Australia Big Pond Cable Internet.

You may find some important information concerning the broadband ISP in your country in
Appendix B of this User’s Manual.

By default, Compex NetPassage 15B is pre-configured to support a WAN type that
dynamically obtain an IP address from the ISP. If you have subscribed to Cable Internet
of which your ISP dynamically assign an IP address, you do not need to configure the
WAN type.

However, there are exceptional cases where additional configuration is required before
an IP address is successfully obtained from the ISP:

 i. Certain ISPs log the MAC address of the first device connected to the

broadband channel, and refuse to release an IP address unless the MAC
address matches the one in the log. If this is not a new Cable Internet
subscription and that the ISP refuses to release an IP address to you, you may
clone the “approved” MAC address to NetPassage 15B. Refer to the paragraph
titled Cloning MAC Address to NetPassage 15B in this section.

 ii. Certain ISPs requires a DHCP Client ID to be authenticated before releasing

an IP address. To successfully obtain an IP address from such ISPs, you need
to configure NetPassage 15B with a DHCP Client ID. NetPassage 15B uses