Compaq CD Player NX7000 User Manual

Page of 187
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—No Network/Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem 
connection.
N
Done
Digital
line?
Network
or modem 
jack active?
Replace jack 
or have jack 
activated.
Connect
to nondigital
line.
NIC/modem 
configured 
in OS?
Reload
drivers and 
reconfigure.
Reseat 
NIC/modem
(if applicable).
Replace 
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y
325388-002.book  Page 26  Friday, October 24, 2003  9:21 AM