Deutsche Telekom 704PC User Manual
111
Customer Service
If you experience any technical problems with your communications system, call our T-
Service Hotline on 0180 51990 (please note that you will be charged for your call).
Experienced technicians can also advise you on the operation of your system. Please
have the serial number of the communications system at hand when you call. (You will
find this number on the base of the housing.)
Service Hotline on 0180 51990 (please note that you will be charged for your call).
Experienced technicians can also advise you on the operation of your system. Please
have the serial number of the communications system at hand when you call. (You will
find this number on the base of the housing.)
If you suspect that your ISDN connection is faulty, please contact your network
provider’s Customer Service department. Deutsche Telekom’s freephone T-Service
number is 0800 330 2000.
provider’s Customer Service department. Deutsche Telekom’s freephone T-Service
number is 0800 330 2000.
Problem
Possible cause
Solution
Router does not establish
Incomplete
Check the settings
connection*
3
configuration in the router
configuration
configuration
All LEDs flash
FlashLoad
Repeat
failed
FlashLoad
USB cable is too short
Use an active
USB extension cable
(max. 5 x 5 m permissible)
USB extension cable
(max. 5 x 5 m permissible)
Windows 2000 shows
No action necessary,
the USB connection
as the correct operation
separately when the
of your system is not
connection to the system
affected in any way
is via LAN
If the problem persists, our Hotline is there to assist you. You will find the telephone
number in the chapter entitled "Customer Service" below.
number in the chapter entitled "Customer Service" below.
*3
You can use the router to connect only to those providers who allow dial-up network
ing.
ing.
Appendix