Sony Emma User Manual
Emma User Guide
i
Contents
Getting Started with Emma .............. 2
Prerequisites ................................................ 2
Installation ................................................... 4
Installing Emma............................................ 4
Uninstalling Emma........................................ 4
Start and registration .................................. 4
Starting Emma............................................. 4
Register........................................................ 5
Log in.......................................................... 5
Forgotten Password..................................... 6
Changing Password..................................... 7
Changing the Proxy Settings........................ 7
Updating User Data..................................... 7
Network connections .................................. 7
Working Online/Offline.................................. 7
Enabling peer-to-peer (P2P)......................... 8
Changing the Proxy Setting.......................... 8
Help Information .......................................... 8
About Emma................................................ 8
About the User Guide.................................. 9
About the FAQ............................................. 9
Updating Emma ........................................... 9
Understanding the Work Area ........ 10
Work Area .................................................. 10
Changing the Work Area ........................... 10
Moving Frame Boundaries.......................... 10
Changing to a Side By Side layout............. 11
Changing to a Compact layout................... 11
Changing to a Moveable layout.................. 12
Hiding Parts of the Work Area.................... 12
Information stored when Emma is closed
..................................................................... 12
Connectors ..................................... 14
Connector Overview .................................. 14
Connector Details ...................................... 15
Connecting a Connector ........................... 15
Deregistering a Connector.......................... 16
Renaming a Connector.............................. 16
USB (DCU-65, EC700, EC200) .................. 16
Changing Connector USB Speed
Preferences ................................................ 17
Services ........................................... 18
Service Details ........................................... 18
Service List ................................................ 18
Sorting the Service List.............................. 18
Changing Columns in the Service List......... 18
Filtering the Service List............................. 19
Service Information..................................... 19
Service Types............................................. 19
Running a Service ..................................... 21
Managing Local Services .......................... 22
Downloading Services ............................... 22
Aspects of large files ................................ 23
Security ........................................... 24
USB Activation dongle .............................. 24
Installing Software for Activation Dongle...... 24
Getting a New PIN code............................ 24
Testing the Activation Dongle...................... 24
Tutorials ........................................... 25
Flashing Phones ........................................ 25
Customizing Phones ................................. 25
Running a Quick Customize or Customize
Service....................................................... 25
Running an Activation Service.................... 26
Running a Service Exchange Unit (DPY/Z)
Service....................................................... 27
Parallel Flashing of Phones ....................... 28
ITP/Test ...................................................... 28
Getting an USB Phone Back to Normal...... 28
Troubleshooting .............................. 29
Recommendations for Successful Use of
Emma ......................................................... 29
Log in Problems ........................................ 29
Identification Problems ............................. 29
Service Problems ...................................... 29
Activation Dongle Problems ...................... 30
Removing USB Devices ............................ 31
Removing a USB Device............................ 31
Automatic Removal of Unused USB
Devices...................................................... 31
Support ........................................... 32
Support Functions ..................................... 32
Reporting an Error ..................................... 32
Finding the Emma Log File ....................... 32
Emma Log Level ........................................ 32