Symbol MC70 User Manual
6 - 2
MC70 User Guide
Troubleshooting
EDA
Table 6-1
Troubleshooting the EDA
Problem
Cause
Solution
EDA does not turn on.
Lithium-ion battery
not charged.
not charged.
Charge or replace the lithium-ion battery in the EDA.
Lithium-ion battery
not installed properly.
not installed properly.
Install the battery properly. See Installing and Removing the Main
Battery on page 1-4.
Battery on page 1-4.
System crash.
Perform a warm boot. If the EDA still does not turn on, perform a
cold boot. See Resetting the EDA on page 2-24.
cold boot. See Resetting the EDA on page 2-24.
Rechargeable
lithium-ion battery did
not charge.
lithium-ion battery did
not charge.
Battery failed.
Replace battery. If the EDA still does not operate, perform a warm
boot, then a cold boot. See Resetting the EDA on page 2-24.
boot, then a cold boot. See Resetting the EDA on page 2-24.
EDA removed from
cradle while battery
was charging.
cradle while battery
was charging.
Insert EDA in cradle. The standard capacity battery (1900 mAh)
fully charges in less than four hours. The extended capacity battery
(3800 mAh) fully charges in less than eight hours.
fully charges in less than four hours. The extended capacity battery
(3800 mAh) fully charges in less than eight hours.
Cannot see characters
on display.
on display.
EDA not powered on.
Press the Power button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
communication, no
data transmitted, or
transmitted data was
incomplete.
EDA removed from
cradle or
disconnected from
host computer during
communication.
cradle or
disconnected from
host computer during
communication.
Replace the EDA in the cradle, or reattach the communication cable
and re-transmit.
and re-transmit.
Incorrect cable
configuration.
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
software was
incorrectly installed
or configured.
Perform setup. Refer to the MC70 Integrator Guide for details.
No sound.
Volume setting is low
or turned off.
or turned off.
Adjust the volume. See Speaker Icon on page 2-3.
EDA shuts off.
EDA is inactive.
The EDA turns off after a period of inactivity. If the EDA is running
on battery power, set this period from 1 to 5 minutes, in one-minute
intervals. If the EDA is running on external power, set this period to
1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start - Settings - System tab
and tapping the Power icon. Select the Advanced tab and change
the setting for a longer delay before the automatic shutoff feature
activates.
on battery power, set this period from 1 to 5 minutes, in one-minute
intervals. If the EDA is running on external power, set this period to
1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start - Settings - System tab
and tapping the Power icon. Select the Advanced tab and change
the setting for a longer delay before the automatic shutoff feature
activates.
Battery is depleted.
Replace the battery.
Battery is not
inserted properly.
inserted properly.
Insert the battery properly. See Installing and Removing the Main
Battery on page 1-4.
Battery on page 1-4.