Gaggenau AI442720 Use & Care Manual

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15
Troubleshooting
You can often easily eliminate problems that may 
occur on your own. Before calling customer service, 
take into account the following information.
9
WARNING
Risk of electric shock
Improper repairs are dangerous. Only an after-
sales technician trained by us may perform 
repairs and may replace damaged connecting 
leads. Remove the mains plug or deactivate the 
fuse in the fuse box if the appliance is defective. 
Call after-sales service.
9
WARNING
Risk of injury
The light emitted by LED lights is very dazzling, 
and can damage the eyes (risk group 1). Do not 
look directly into the switched on LED lights for 
longer than 100 seconds.
LED lights
Defective LED lights may be replaced by the 
manufacturer, his customer service or a qualified 
technician (electrician) only.
Fault table
--------
Disruption
Possible cause
Solution
The appliance does not work
The plug is not plugged in
Connect the appliance to the electricity 
supply
Power failure
Check whether other kitchen appliances 
are working
The fuse is faulty
Check in the fuse box to make sure that 
the fuse for the appliance is in working 
order
The appliance does not work, all buttons 
flash
The network cable plug is not plugged 
in
Check network cable connection for all 
appliances
The fuse is faulty
Check in the fuse box to make sure that 
the fuses for all appliances are in work-
ing order
A component of the appliance has failed Call Customer Service
The appliance does not work
The appliance has been operating for 
longer than 4 hours, safety shut-off was 
activated
Switch the appliance on again
The button illumination does not work
The control unit is faulty
Call Customer Service
The lighting does not work
The lighting is defective
Call Customer Service
The 
œ
 button flashes
The metal filter is saturated
Clean the filter, see the 
Cleaning and 
maintenance
 section