GE GNWH38S Installation Instruction

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BEFORE YOU CALL FOR SERVICE…
Problem 
Possible Causes 
What To Do
Water contains tiny 
New filter cartridges contain  
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black particles 
activated carbon, which is   
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a harmless black powder. 
 
Water has air bubbles 
Air in system after installation.
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and is cloudy
Indicator light on the  
Three months usage has occurred.
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timer is flashing 
This is the maximum life of the 
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filter cartridges.
Indicator light on the Timer 
operating 
normally. 
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is not working

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Batteries may need to be
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replaced or they may have been 
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installed incorrectly.
Timer not reset 
Reset button has built-in time delay.  ‡5HVHWWLPHUE\KROGLQJGRZQUHVHWEXWWRQIRUVHFRQGV
Chlorine taste and /or 
The filter cartridge is no 
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odor in the product water 
longer removing chlorine 
   
  
from the water supply.
  
FXHSC Filter (pleated paper) is 
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installed, which does not remove  
  
chlorine.
Fittings are leaking 
Not enough sealing tape  
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between fitting and head 
on fittings.
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Fitting has become loose. 
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Water dispenses 
The filter has been installed 
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very slowly 
for too long.
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The filter cartridge has 
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become clogged. 
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Fittings are leaking 
Piping system is  not  
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between fitting and pipe 
3/4”copper pipe.
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Compression nut has become loose.  ‡7LJKWHQWKHFRPSUHVVLRQQXWZLWKZUHQFKZKLOHKROGLQJRWKHUKDOIRI 
 

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Canister is difficult  
Inlet water supply still on. 
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to remove
 
Internal water pressure has not 
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been relieved.
Leaking between  
Seal O-ring is missing or damaged.  ‡5HSODFH2ULQJ 3DUW+'5,1*
canister and head
 
Canister is loose.
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Troubleshooting Tips  
Save time and money! Review the chart below 
first and you may not need to call for service.