GE GNWH38S Installation Instruction
5
BEFORE YOU CALL FOR SERVICE…
Problem
Possible Causes
What To Do
Water contains tiny
New filter cartridges contain
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black particles
activated carbon, which is
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a harmless black powder.
Water has air bubbles
Air in system after installation.
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and is cloudy
Indicator light on the
Three months usage has occurred.
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timer is flashing
This is the maximum life of the
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filter cartridges.
Indicator light on the Timer
operating
normally.
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is not working
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Batteries may need to be
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replaced or they may have been
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installed incorrectly.
Timer not reset
Reset button has built-in time delay. 5HVHWWLPHUE\KROGLQJGRZQUHVHWEXWWRQIRUVHFRQGV
Chlorine taste and /or
The filter cartridge is no
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odor in the product water
longer removing chlorine
from the water supply.
FXHSC Filter (pleated paper) is
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installed, which does not remove
chlorine.
Fittings are leaking
Not enough sealing tape
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between fitting and head
on fittings.
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Fitting has become loose.
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Water dispenses
The filter has been installed
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very slowly
for too long.
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The filter cartridge has
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become clogged.
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Fittings are leaking
Piping system is not
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between fitting and pipe
3/4”copper pipe.
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Compression nut has become loose. 7LJKWHQWKHFRPSUHVVLRQQXWZLWKZUHQFKZKLOHKROGLQJRWKHUKDOIRI
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Canister is difficult
Inlet water supply still on.
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to remove
Internal water pressure has not
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been relieved.
Leaking between
Seal O-ring is missing or damaged. 5HSODFH2ULQJ3DUW+'5,1*
canister and head
Canister is loose.
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Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.